Job Search Status
Open to workDesired start date: Immediately
Open To Work
Shannon Quinn
Rincon
Work Preference
Summary
Dedicated healthcare professional with 19 years of experience supporting clinical, administrative, and laboratory operations. Strong background in data accuracy, patient communication, EMR documentation, and compliance. Adept at managing high‑volume Skilled in managing workflows and ensuring accuracy in patient information verification and record-keeping. Strong analytical capabilities and meticulous attention to detail contribute to effective healthcare operations. Seeking to utilize these strengths in a Revenue Cycle Specialist I position.
Overview
19
19
years of professional experience
1
1
Certification
Work History
LabCorp
Phlebotomist Technician
Okatie
08.2015 - 02.2023
- Collected blood specimens from patients, adhering to safety protocols and standards.
- Prepared specimens for laboratory analysis with accurate labeling and documentation.
- Educated patients about procedures to alleviate concerns and ensure cooperation.
- Maintained precise records of blood draws and patient interactions.
- Collaborated with healthcare teams to efficiently schedule appointments.
- Monitored inventory levels of supplies, reporting shortages promptly.
- Conducted quality control checks on equipment, ensuring operational readiness.
- Enforced infection control procedures to protect patients and staff.
Mary Immaculate Hospital
Phlebotomist lab tech
Newport News
05.2013 - 01.2017
- Contributed innovative ideas to boost team performance and outcomes.
- Completed daily tasks with accuracy and efficiency.
- Collaborated with diverse coworkers to reach objectives and resolve product issues.
- Resolved customer problems with expert, congenial service, elevating satisfaction.
- Organized tasks effectively to meet service goals promptly.
- Identified customer needs swiftly and efficiently.
- Provided excellent service to customers in person or over the phone.
Clinical Laboratory Assistant
Sentara Leigh Hospital
Virginia Beach
03.2012 - 05.2013
- Collected and processed specimens for laboratory tests, ensuring adherence to protocols.
- Maintained and calibrated laboratory equipment to promote reliability and performance.
- Documented test results accurately in laboratory information system for efficient retrieval.
- Collaborated with healthcare staff to ensure timely handling and delivery of specimens.
- Adhered to safety protocols while managing hazardous materials and chemicals.
- Supported inventory management by tracking supplies and ordering as necessary.
- Performed routine maintenance on instruments to uphold operational efficiency.
- Executed various laboratory tests, including hematology and chemistry, while ensuring quality control standards.
Clinician CNA /Lead Phlebotomist
Children’s Hospital of The King’s Daughters
Norfolk
03.2004 - 06.2012
- Conducted comprehensive assessments of pediatric patients' physical and mental health needs.
- Developed individualized care plans tailored to each child's specific requirements.
- Collaborated with multidisciplinary teams to coordinate patient care and interventions.
- Monitored patient progress and adjusted treatment plans as necessary.
- Educated families on health management and developmental milestones.
- Documented clinical findings accurately in electronic health records systems.
- Advocated for children's needs within healthcare settings and community resources.
- Facilitated group therapy sessions addressing coping skills, anger management, and grief counseling.
Education
Bachelor of Science - Health Care Administration
Trident University International
Chandler, AZ03-2024
Skills
- Blood specimen collection
- Laboratory documentation
- Quality control
- Patient education
- Infection control
- Healthcare collaboration
Certification
Certified Nursing Assistant
Timeline
LabCorp
Phlebotomist Technician
08.2015 - 02.2023
Mary Immaculate Hospital
Phlebotomist lab tech
05.2013 - 01.2017
Clinical Laboratory Assistant
Sentara Leigh Hospital
03.2012 - 05.2013
Clinician CNA /Lead Phlebotomist
Children’s Hospital of The King’s Daughters
03.2004 - 06.2012
Bachelor of Science - Health Care Administration
Trident University International