Shanoy Andrews
Atlanta
Summary
Results-driven Store Manager with expertise in customer service, team leadership, and inventory management. Proven ability to optimize store operations and enhance customer satisfaction.
Overview
17
17
years of professional experience
Work History
Store Manager
The Mayflower
05.2012 - Current
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Managed inventory levels, implementing effective stock management strategies to optimize product availability.
- Trained and mentored team members, fostering a collaborative environment focused on customer satisfaction.
- Analyzed sales data to identify trends and adjust merchandising strategies for improved performance.
Truck Driver
J&E Produce
12.2022 - 03.2024
- Operated heavy-duty trucks safely and efficiently for long-haul transportation of produce.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed delivery schedules to optimize routes and reduce transit times.
- Collaborated with warehouse staff to load and unload shipments accurately.
Kitchen Supervisor
Stowe Mountain Resort
11.2010 - 04.2012
- Supervised kitchen staff to ensure efficient food preparation and adherence to safety standards.
- Coordinated daily operations, optimizing workflow to enhance food quality and service speed.
- Trained new cooks on recipes, cooking techniques, and kitchen equipment usage.
- Developed and implemented menu items that increased customer satisfaction and repeat business.
Mail Sorter
Savanna La Mar Post Office
01.2009 - 11.2009
- Sorted incoming mail efficiently, ensuring timely distribution to appropriate departments.
- Operated advanced sorting machinery to enhance mail processing speed and accuracy.
- Implemented organized storage systems, improving retrieval time for high-volume mail batches.
- Trained new staff on sorting procedures and safety protocols, fostering a collaborative work environment.
Education
Certificate in Food And Nutrition - Food And Nutrition
Petersfield Vocational Training Center
Jamaica10-2006
GED -
Little London High School
Jamaica07-2005
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Team leadership
- Inventory management
- Operations management
- Food and Nutrition
- Operations
- Training and mentoring
Timeline
Truck Driver
J&E Produce
12.2022 - 03.2024
Store Manager
The Mayflower
05.2012 - Current
Kitchen Supervisor
Stowe Mountain Resort
11.2010 - 04.2012
Mail Sorter
Savanna La Mar Post Office
01.2009 - 11.2009
Certificate in Food And Nutrition - Food And Nutrition
Petersfield Vocational Training Center
GED -
Little London High School