Shantel McRae
Adel
Summary
Proven leader in high-stress environments, notably with REDCON Solutions Group, where I enhanced facility security and team efficiency. Expert in firearms proficiency and conflict de-escalation, demonstrating reliable teamwork and strategic planning. Achieved significant reductions in incident response times, showcasing a blend of technical skill and interpersonal aptitude.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Armed Security Officer
REDCON Solutions Group
11.2024 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Checked personnel ID badges and issued temporary credentials to visitors.
Certified Nursing Assistant
Rescare Homecare
07.2008 - 06.2015
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Correctional Officer
GA Department of Corrections
01.2022 - 10.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Interviewed inmates to obtain information and assess needs.
Warehouse Packer
Target Distribution Center
03.2019 - 12.2021
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Added packed boxes to conveyor belts for movement to shipping stations.
Warehouse Receiver
Lowes Distribution Center
11.2016 - 03.2019
- Checked shipments for properly labelling and palletizing to reduce risk of damage.
- Verified order accuracy of orders and proactively corrected discrepancies.
- Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
- Conducted thorough inspections of received products for quality assurance purposes, reporting any issues to management for resolution.
- Maintained accurate records of shipments, receipts and inventories for ease of tracking.
- Recorded incoming and outgoing shipments for accurate tracking.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Operated forklift and other warehouse equipment to safely move and store goods.
Fiberglass Fabricator
Jacuzzi
01.2013 - 08.2016
- Achieved timely project completion with effective communication and collaboration among team members.
- Ensured consistent product quality with thorough inspections of final products, correcting any defects or imperfections detected.
- Performed thorough quality control checks on incoming materials, ensuring adherence to company standards before use in production processes.
- Contributed to company growth by identifying opportunities for process improvements and cost reductions in the fabrication process.
- Enhanced product quality by implementing precise fiberglass fabrication techniques and adhering to strict industry standards.
- Released air bubbles and smoothed seams using rollers.
Education
GED -
Wiregrass Georgia Technical College
Valdosta, GA06.2008
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Report writing
- Body armor usage
- Public safety
- Guest relations
- Computer skills
- De-escalation techniques
- Emergency response
- Facility protection
- Perimeter security
- Contraband identification
- Security planning
- Defensive tactics
- Conflict de-escalation
- First responder experience
- Radio communication
- Building patrol
- Firearms proficiency
- Honest and dependable
- Armed security guard certification
- Incident reporting
- Team leadership
Certification
Ga Post Certification
- Security Threat Group Management Certificate – Recognized correctional associations or security advisory firms.
- Certified Corrections Officer (CCO) - American Correctional Association.
- Use of Force Training Certification - Various authorized training centers.
- Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
Timeline
Armed Security Officer
REDCON Solutions Group
11.2024 - Current
Correctional Officer
GA Department of Corrections
01.2022 - 10.2024
Warehouse Packer
Target Distribution Center
03.2019 - 12.2021
Warehouse Receiver
Lowes Distribution Center
11.2016 - 03.2019
Fiberglass Fabricator
Jacuzzi
01.2013 - 08.2016
Certified Nursing Assistant
Rescare Homecare
07.2008 - 06.2015
GED -
Wiregrass Georgia Technical College
Similar Profiles
Jacob LewisJacob Lewis
Armed Security Officer at REDCON Solutions GroupArmed Security Officer at REDCON Solutions Group
Angelica AntonAngelica Anton
Security Guard at REDCON Solutions GroupSecurity Guard at REDCON Solutions Group
Adam PandoffAdam Pandoff
Armed Security Officer at REDCON Solutions GroupArmed Security Officer at REDCON Solutions Group