Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shantel Pryce

Atlanta

Summary

Exceptionally sensitive, determined, kindhearted and dedicated Caregiver with a strong record of health care service technology and client satisfaction. Adept at handling a variety of client issues and problems with kindness and professionalism. Flexible scheduling availability, weekends and emergency situations as required.

Overview

9
9
years of professional experience

Work History

Customer Service/ Technology Executive

Dogwood Assistant Living
08.2022 - Current
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Improved client satisfaction by implementing innovative technology solutions tailored to their specific needs.

personal companion/nurse

bethany life
09.2017 - 05.2019
  • Medication assist, skin dressing, bath, dental care, skin care, server, food assist. Technical support/assist

live in caregiver

personal touch
07.2016 - 11.2017
  • Food and serve, breakfast, lunch, and dinner, wake up dress, assist, transfer, skin care.

caregiver manager

sunrise assistant living
12.2016 - 06.2017
  • Assist my patients, bathing, feeding, dental care, dressing, serving, medication, vitals.

Education

High School Diploma - psycology/ business

maria college
Albany, NY

High School Diploma - high school diploma

laurel brook academy
Dayton, TN
01.2014

Skills

  • Certified in first aid
  • Excellent cook that can adapt to any diet
  • Dedicated to giving the best possible care
  • Exceptional communication skills
  • Patient and caring person who is a reliable caregiver
  • Excellent verbal and written communications
  • Astute observation skills
  • Ability to follow set rules and protocal
  • Time management
  • Organized
  • Empathy and compassion
  • Desktop support
  • Client relationship management
  • Technical support

Timeline

Customer Service/ Technology Executive

Dogwood Assistant Living
08.2022 - Current

personal companion/nurse

bethany life
09.2017 - 05.2019

caregiver manager

sunrise assistant living
12.2016 - 06.2017

live in caregiver

personal touch
07.2016 - 11.2017

High School Diploma - psycology/ business

maria college

High School Diploma - high school diploma

laurel brook academy

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Shantel Pryce