Shantinay Bagwell
Sr. Specialist
Decatur,GA
Summary
Accomplished Learning Professional well-versed in creating, managing, and influencing experiences. Expert in sourcing resources and appropriately challenging thought processes. Highly skilled at representing different ideas and people through experiences and collaboration. Unafraid and inspired to step into the unknown to achieve desired results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sr. Specialist
Chick-fil-A, Inc
03.2013 - Current
- Plan, manage, and oversee execution of multiple Learning Experiences
- Provide focus for efficiency and effectiveness to support numerous audiences and teams
- Collaborator of multiple partnerships with stakeholders throughout the business
- Oversee External Worker work scope of numerous Learning Experiences
- Owner and creator of Learning and Development Department Calendaring
- Managed and reduced spend on multi million dollar budgets
- Influenced and reduced program spend in materials and resources by 82%
- Established External Worker agency relationship and work for Learning Experiences
- Collaborated and executed on the redesign of multiple successful Training Programs including Licensee Training and Basecamp
External Worker for Learning Programs
Encadria Staffing Solutions
02.2012 - 02.2013
- Created and managed all logistics for training programs
- Managed, tracked, and was accountable for program budgets and invoices
- Owned and managed relationships with outside vendors and hotel partners
- Owned partnerships with Meetings and Events and Contingent Workers connected to training programs
- Supported training experiences for team and participants
- Curated and executed learning experiences for 10+ training programs
Restaurant Leader
Chick-fil-A
07.2001 - 02.2012
- Influenced Restaurant culture shift by creating a different work environment for Leadership and Team Members
- Collaborated with Leadership Team and Operator to address Team Member concerns and operational inefficiencies
- Provided a strong voice for Team Members in both professional and personal environments
- Interviewed, hired, and trained all new and existing Team Members
- Developed leadership plans for emerging leaders by aligning their strengths with greater responsibilities
- Planned and executed team meetings, trainings, and outings for 100+ Team Members
- Managed daily Restaurant operations
- Created and activated sales contests for Team Members
Education
B.S - Psychology
Georgia State University
Atlanta, GA 08.2004 - 2009.12
Skills
Radically Inclusive Connector of Thoughts People
Diversity Seeker
Skilled Quick Problem Solver
Audacious Seeker of Truth
Confident Risk Taker
Trusted and Sought After Advisor
Skilled Multitasker
Confident Presence
Clear Strong Communicator
Certification
Executive Presence Certification
Timeline
Executive Presence Certification
01-2020
Sr. Specialist
Chick-fil-A, Inc
03.2013 - Current
External Worker for Learning Programs
Encadria Staffing Solutions
02.2012 - 02.2013
B.S - Psychology
Georgia State University
08.2004 - 2009.12
Restaurant Leader
Chick-fil-A
07.2001 - 02.2012
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