Sharlene Lewis
Atlanta
Summary
Dynamic and customer-focused Food & Beverage Supervisor with extensive experience overseeing restaurant, bar, and banquet operations. Proven expertise in staff leadership, inventory management, and delivering exceptional guest service in fast-paced environments. Strong track record of enhancing team performance, driving revenue growth, and ensuring compliance with health and safety standards. Committed to creating memorable dining experiences while actively supporting business growth initiatives.
Overview
4
4
years of professional experience
Work History
Assistant Food & Beverage Supervisor
Red Pepper Taqueria
01.2022 - 12.2024
- Assisted in supervising staff during high-volume service periods.
- Supported hiring, onboarding, and mentoring of new employees.
- Coordinated with event planners to execute banquets and private functions.
- Promoted upselling strategies, increasing average check totals by [X%].
- Trained and mentored staff, enhancing team performance and service quality.
- Supervised daily operations, ensuring compliance with health and safety standards.
Server / Bartender
State Farm Arena
02.2024 - Current
- Delivered excellent guest service in fine dining and banquet settings.
- Trained junior staff on POS systems, menu knowledge, and customer service.
- Consistently achieved top sales performance in upselling specials and beverages.
- Delivered exceptional customer service in fast-paced dining environment.
Food & Beverage Supervisor
Delaware North
01.2025 - 09.2025
- Supervise a team of [#] servers, bartenders, and support staff to ensure smooth daily operations.
- Monitor service quality and implement training to uphold brand standards.
- Manage scheduling, payroll, and labor costs to maximize efficiency.
- Handle guest concerns promptly, maintaining high satisfaction ratings.
- Collaborate with kitchen staff and management to streamline communication and reduce wait times.
- Maintain inventory levels, order supplies, and reduce waste by [X%].
- Supervised daily operations of food and beverage service areas to ensure exceptional guest experiences.
- Trained and mentored staff on service standards, enhancing team performance and productivity.
Education
GED -
FSCJ Community College
Jacksonville, FL02-2010
Associate of Arts - Business Administration And Management
FSCJ Community College
Jacksonville, FL01-2015
Skills
- Staff Training & Supervision
- Food & Beverage Operations
- Scheduling & Labor Management
- Customer Service Excellence
- Inventory & Cost Control
- Health & Safety Compliance
- Conflict Resolution
- Event & Banquet Coordination
- Upselling & Revenue Growth
- Fine-dining expertise
- Ordering supplies
- Payroll preparation
Languages
Spanish
Limited Working
Timeline
Food & Beverage Supervisor
Delaware North
01.2025 - 09.2025
Server / Bartender
State Farm Arena
02.2024 - Current
Assistant Food & Beverage Supervisor
Red Pepper Taqueria
01.2022 - 12.2024
GED -
FSCJ Community College
Associate of Arts - Business Administration And Management
FSCJ Community College