Championed customer-centric initiatives by delivering unparalleled service and fostering strong client relationships. Oversaw payroll processing for mid to major market accounts, guaranteeing accuracy and timely delivery for diverse clients. Developed and executed process enhancements that transformed payroll operations for organizations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
UKG Pro Payroll Specialist
Mosaic Consulting
07.2024 - Current
Handle all aspects of payroll processes that includes but not limited to – account maintenance, set up, process payrolls – regular / off cycles, manual checks, adjustments, quarter end & year end processes, GL, Accruals, tax issues & discrepancies
Implementing and mass updating employee data
Streamlining client processes for efficiency
Preform audits for better practices solutions
UKG Pro Managed Services Certified, UKG Pro Canada Certified, Ready certified 06/2025
July 2024 – current, Mosaic acquired D & E through buy out
“We are here, so you can do more”
UKG Pro Payroll Specialist
D and E Consulting Solutions
01.2023 - Current
Handle all aspects of payroll processes that includes but not limited to – account maintenance, set up, process payrolls – regular / off cycles, manual checks, adjustments, quarter end & year end processes, GL, Accruals, tax issues & discrepancies
Implementing and mass updating employee data
Streamlining client processes for efficiency
Preform audits for better practices solutions
UKG Pro Managed Services Certified, UKG Pro Canada Certified
Process multiple client's payrolls and stock Payrolls for major accounts, from 500 to over 40,000 employees.
Expertise in high volume
Handle all aspects of payroll from start to finish for various pay cycles including off cycle payrolls and manual checks
This includes time clocks imports, benefits data, etc., includes formatting and preparing for data entry
Preform audits for payroll accuracy
Prepare and send Bank files, tax files and various Benefit reporting data to specified agencies
Handle Garnishments and remit payments timely
Preform high volume production output of Pay Checks and Direct Deposit advices including client specific / custom shipments to ensure timely receipt to employees
Trouble shoot and reconcile payroll issues
Preform quarterly and year end balancing to ensure W2 accuracy
Assist on special projects every chance I get
Work closely with various teams to ensure payroll accuracy
Created many automated procedures for various clients
Handle client's independently thru all aspects of processing and year end processes & monthly calls
Created balancing processes for quarter & year end to expedite processes
Successfully moved clients from old processes to WEB based products
Build strong relationships with clients, providing excellent service
Train team members on accounts for back up
Worked with team during onboarding of new client
Preformed many adjustments, due to client's inaccurate data and due to COVID reporting issues, created team & worked closely with departments thru all phases to get W2C's issued, and data reported correctly
Work with client on transitions for Banking and other vendors and their direct contacts
Motivate and empower team members
Extremely Detail oriented, highly organized and have deep problem-solving analytical skills
Ensure timeliness and accuracy of payroll processes
Easily adapt to changes without hesitation
Successfully achieved the SR PR Badge 10/2020 & various other badges, completed a library of training classes
Sr. Payroll Specialist / Account Manager, FPC
Accel HR / acquired by Ultimate Software
03.2013 - 11.2013
Process Payrolls for Major accounts, from 500 to over 5000 employees per company.
Expertise in high volume. Handles all aspects of payroll from start to finish for various pay cycles. This includes imports from time clocks and spreadsheets for payroll accuracy.
Prepare and send Bank files and Tax files to specified agencies.
Handle Garnishments and remit payments timely.
Maintain production processes to ensure timely receipt of checks and direct deposit advices for employees.
Payroll Specialist
Ovation Payroll / Heartland Payment Systems
02.2011 - 03.2013
Successfully maintained over 275 clients on my base - thrive on extremely high volume. Includes but not limited to maintenance, GL, Accruals, tax issues & discrepancies, yearend processes, etc. Processing timely and accurate payrolls for all pay cycles. Provide superior Customer Service, building relationships and bonds with my clients
Education
BS - Accounting, Business Management
Georgia Piedmont Technical College
01.1980
Accounting - Accounting and Business/Management
Dekalb Technical College
01.1980
Skills
Oversaw payroll operations to ensure timely and accurate compensation for all employees Managed payroll-related inquiries and resolved issues to maintain employee satisfaction Collaborated with HR to align payroll processes with organizational policies
Managed benefits administration functions to support organizational objectives and enhance workforce engagement
Oversaw employee benefits administration to enhance workforce satisfaction Collaborated with HR teams to optimize benefits offerings and streamline enrollment procedures Developed training materials to educate staff on available benefits
Executed financial record-keeping and reporting processes to support organizational fiscal health
Outside Golf Ops | Outside Service Supervisor at Invited - Hawkstone Country ClubOutside Golf Ops | Outside Service Supervisor at Invited - Hawkstone Country Club