Sharon Lockett
Douglasville
Summary
Experienced team leader specializing in team coordination, safety compliance, and performance management. Focused on driving productivity and fostering effective communication within teams. Proven track record of enhancing operational efficiency and achieving organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Overnight Team Lead
Walmart
Lithia Springs
02.2022 - Current
- Supervised overnight operations to ensure smooth workflow and team coordination.
- Managed inventory levels and organized stock for efficient restocking processes.
- Trained new team members on safety protocols and store procedures.
- Collaborated with management to develop shift schedules for optimal coverage.
- Enhanced communication among team members during overnight shifts to promote collaboration.
- Assessed employee performance against established goals and standards to support development.
- Enforced safety rules among team members by conducting regular safety meetings.
- Collaborated with other teams to streamline task execution and improve operational efficiency.
- Maintained inventory control systems for all products received or shipped out during shift.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Operated heavy machinery for loading and unloading materials safely.
- Inspected equipment for defects and reported issues promptly.
- Used handheld scanners for warehouse management system compliance.
Automotive Team Lead
Walmart
Lithia Springs
07.2019 - 01.2022
- Supervised team operations of a high-volume automotive service center, ensuring efficient workflow and timely completion of services and compliance with company policies.
- Boosted team productivity by 90%, optimizing service delivery
- Resolved customer issues with knowledgeable and friendly service, enhancing satisfaction
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and ordered supplies for maintenance operations.
- Performed opening and closing procedures for the shop to ensure smooth daily operations.
- Reduced customers wait time by 30 minutes Assis
Education
High School Diploma -
Douglas County High School
Douglasville, GA03-2002
Skills
- Shift scheduling
- Inventory management
- Safety compliance
- Performance management
- Team leadership
- Employee training
- Team development
- Employee engagement
- Customer service
- Quality control
- Organizational skills
- Multitasking
- Teamwork and collaboration
- Strong leadership
- Excellent communication
- Reliability
- Equipment maintenance
- Marketing strategy
Certification
- forklift
Accomplishments
- Top Performance Award, Q3 2020- exceeding sales and wait time
- Employee of the Month
- 20 Years Accident Free
Timeline
Overnight Team Lead
Walmart
02.2022 - Current
Automotive Team Lead
Walmart
07.2019 - 01.2022
High School Diploma -
Douglas County High School