Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Sharon Thornton

Atlanta

Summary

Versatile team player with extensive experience in high-profile companies such as Hertz, Party City, Walmart and Amazon. Demonstrated expertise in customer service and operational efficiency across multiple sectors, including warehouse, security, restaurant and hospitality. Strong track record of meeting customer needs and supporting seamless operations. Dependable and results-driven, consistently completing assignments with excellence.

Overview

3
3
years of professional experience

Work History

Cashier

Zaxbys Resturant
Atlanta
02.2025 - Current
  • Greeted customers upon entry and efficiently processed orders.
  • Suggested upselling opportunities to enhance sales performance.
  • Maintained a clean and organized workspace while executing cashiering duties.

Seasonal Cashier

TJ Maxx, TJX Companies
Atlanta
10.2024 - 01.2025
  • Greeted customers and processed transactions efficiently at checkout .
  • Executed cashiering duties with precision, utilizing suggestive credit card application techniques.
  • Removed security tags and bagged items promptly.
  • Restocked returned items and organized shelves.

Cashier

TRUIST Braves Game
Atlanta
03.2023 - 10.2024
  • Processed transactions for Xfinity Box Season Game Ticket Holders and VIP SKY BOX customers, ensuring a seamless purchasing experience.
  • Welcomed guests and efficiently handled orders while promoting souvenir promotional items to enhance sales.
  • Maintained inventory by restocking cups, chips, candy, and napkins to ensure readiness for customer demand.

Image Capture

TransPerfect
Atlanta
04.2024 - 06.2024
  • Created thorough image descriptions to support AI systems, successfully meeting daily production goal of 120 images.
    Completed temporary assignment with Apple, contributing to advancements in AI technology.

Sales Agent

Ashley Furniture Homestore
Atlanta
06.2022 - 07.2023
  • Greeted guests and assessed their furniture needs, facilitating selections and delivery processes.
  • Promoted current sales promotions through advertising and conducted product demonstrations to engage customer interest in mattress selections.
  • Processed payments and enhanced customer knowledge by introducing new credit card applications and providing insights on furniture layouts and functions.

Education

Cosmetology Apprenticeship -

Nu Juax Design Hair Salon
Decatur, GA
01.2001

Customer Service Conflict Resolution Classes -

Decatur, GA
01.1997

Work Program I. II -

LITHONIA HIGH SCHOOL
Lithonia, GA
01.1992

Skills

  • Leadership and initiative
  • Organizational skills
  • Strategic planning
  • Customer service excellence
  • Point of sale systems
  • Upselling strategies
  • Reliability and punctuality
  • Transaction accuracy
  • Professionalism and courtesy
  • Complex problem-solving
  • Team collaboration
  • Attention to detail
  • Effective communication
  • Complaint resolution
  • Logistics support and operations
  • Analytical skills
  • Work ethic and integrity
  • Patience and empathy
  • Time management
  • Dependability in cash handling

Accomplishments

  • Accredited Mattress Sales Expert for TempurPedic and Purple
  • $500k in Sales Agent for Ashley Furniture placed as Top 3 Sales Agent in store
  • Top cashier in customer surveys at my Zaxby's store from last place to Top 3 overall in 2 months
  • 1.4 Million views in GOOGLE MAPS over all for the Sate of Georgia

References

References available upon request.

Timeline

Cashier

Zaxbys Resturant
02.2025 - Current

Seasonal Cashier

TJ Maxx, TJX Companies
10.2024 - 01.2025

Image Capture

TransPerfect
04.2024 - 06.2024

Cashier

TRUIST Braves Game
03.2023 - 10.2024

Sales Agent

Ashley Furniture Homestore
06.2022 - 07.2023

Cosmetology Apprenticeship -

Nu Juax Design Hair Salon

Customer Service Conflict Resolution Classes -

Work Program I. II -

LITHONIA HIGH SCHOOL
Sharon Thornton