William Berry
Jonesboro
Summary
Dynamic professional with extensive hands-on experience across diverse fields, adept at navigating challenges with ease. Strong problem-solving abilities and a proactive approach to tackling new tasks ensure efficient and effective outcomes. Recognized for adaptability, creativity, and a results-oriented mindset that drives success. Committed to delivering meaningful contributions that align with and advance organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Property Manager /Sales and Leasing Consultant
WB Property Rentals & Managment
01.2021 - Current
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Posted policies and rules in common areas for tenant review.
- Kept accurate records of all resident and tenant correspondence.
- Assisted marketing personnel with property promotion, leveraging social media and housing platforms to highlight available rentals.
- Screened potential tenants by reviewing applications, conducting background checks, and interviewing applicants.
- Addressed tenants needs across assigned properties.
- Conducted unit move-out inspections to identify necessary repairs and record damages.
Delivery Associate
Infinite Miles LLC
05.2024 - 10.2025
- Deliver & load 250+ packages daily while meeting tight delivery windows and maintaining face-to-face customer satisfaction in a variety of conditions
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilize handheld devices and applications for route optimization, communicating in real-time, troubleshooting and logging technical issues.
- Train new drivers on operational procedures and software.
- Received Driver recognition 8 times within 10 months of employment for displaying superior performance in customer satisfaction, safety, and accuracy.
Disk Jockey
Independent Contractor
01.2013 - 09.2024
- Led meetings with clients to gather event requirements, demonstrate use of equipment, and provide necessary on-site technical support to uphold customer service standards.
- Provided real-time tech support in high pressure environments for any equipment failure or technical difficulties that occurred before, during, and after events.
- Set up and maintained performance of audio and visual equipment such as sound systems, mixers, lights, and controllers.
- Managed multiple software program functions (TraktorPRO, Serato, Adobe Suite, CapCut, etc)
Athlete - Sales Associate
Nike
09.2015 - 01.2019
- Upheld customer satisfaction with the daily handling of 75+ customer interactions and resolving inquiries in an efficient, timely manner.
- Provided troubleshooting for store technology such as handheld scanners, POS terminals, tablets to reduce system downtime.
- Managed and tracked inventory stock levels by utilizing digital systems.
- Subject matter expert for quick learning of new systems and applications; trained team members on implemented systems.
Education
Fort Valley State University
Fort Valley, GA01.2021
Dutchtown High School
Hampton, GA05-2016
Skills
- Microsoft 365
- MacOS
- Point-of-sale system
- Business development
- Windows 10/11
- Ticketing Systems
- Conflict Resolution Skills
- TeamViewer
- Customer Service
- Telephone and email etiquette
- Relationship building and rapport
- Database management
- Issue escalation
- Marketing and advertising
Accomplishments
- Achieved "Driver of The Week" within a year of Employment
- Recognized as one of "Top 5 Drivers" within the company within a year
Certification
Google IT Support Certificate (In progress)
OSHA 10 (In progress)
Timeline
Delivery Associate
Infinite Miles LLC
05.2024 - 10.2025
Assistant Property Manager /Sales and Leasing Consultant
WB Property Rentals & Managment
01.2021 - Current
Athlete - Sales Associate
Nike
09.2015 - 01.2019
Disk Jockey
Independent Contractor
01.2013 - 09.2024
Fort Valley State University
Dutchtown High School