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Persuasive communicator focused on tapping into customer loyalty and bringing delinquent accounts current. Confident and collected in challenging situations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Dedicated Recovery Support worker with a history of being a strong educator. With a proven history of creating curriculum and motivating students to exceed their goals. Proven Recovery Support worker with great ties to the community. Tremendous skills in overcoming objectives in sales and demonstration arts of sales. Personable Housing Manager committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies in Manchester, Concord, Lebanon and Claremont NH. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping and problem-solving capabilities.

Persuasive communicator focused on tapping into customer loyalty and bringing delinquent accounts current. Savvy to typical customer responses and prepared to use scripts and personal expertise to overcome objections. Confident and collected in challenging situations.

Dynamic Recovery Specialist with proven expertise at Liberty Recovery Services, adept at client relationship building and case management. Skilled in settlement negotiation and documentation, I excel in developing personalized recovery plans and fostering positive environments. Committed to enhancing client outcomes through effective communication and a detail-oriented approach.

SHAUNAQUA THOMPSON

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Recovery Specialist

Loan Modification Specialist

Collections Specialist

Customer Success Specialist

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Associate of Science - Business Management

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Recovery Specialist

Loan Modification Specialist

Collections Specialist

Customer Success Specialist

Associate of Science - Business Management

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