Critical thinking professional with strong time management abilities. Proven problem-solver skilled at maintaining composure in high-pressure situations. Experienced ramp agent with exceptional organizational skills and efficiency.
Overview
16
16
years of professional experience
Work History
Ramp Agent
Delta Airlines
Atlanta
01.2023 - Current
Operated ground support equipment for efficient aircraft handling.
Loaded and unloaded baggage from aircraft in a timely manner.
Ensured compliance with safety regulations during ramp operations.
Assisted in the transfer of cargo between flights as needed.
Coordinated with team members for efficient workflow during peak hours.
Maintained cleanliness and organization of ramp area throughout shifts.
Followed safety procedures such as using reflective gear while working on the ramp.
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Organized baggage carts for loading onto planes accurately according to airline specifications.
Maintained on-time connections by guiding aircraft to and from gate positions.
Worked in various weather conditions to ensure continuous airport operations.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Lead Dental Assistant
Blush Dental Studio
East Point
02.2022 - Current
Performed administrative tasks such as scheduling appointments and managing patient records.
Trained new dental assistants on office protocols and equipment use.
Lead a team of dental assistants to maintain efficient patient flow.
Conduct routine inventory checks, and place supply orders to ensure adequate stock levels.
Welcomed and prepared patients for dental examinations and procedures, ensuring a comfortable environment.
Prepared treatment rooms with necessary tools and materials for procedures.
Educated patients on oral hygiene practices and post-treatment care.
Documented patient information in electronic health records accurately.
Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
Established clean, sterile and welcoming environment for patients.
Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
Ship Clerk
Amazon Fullfilment Center
Newnan
10.2020 - 02.2022
Directed a team of dockworkers in organizing and loading freight, and ensuring safety and efficiency.
Distribute the workload among shipping associates to enhance productivity.
Assigned tasks to team members to enhance workflow efficiency.
Ensured proper loading of pallets to maximize transport efficiency.
Utilized shipping software to streamline communication with the supervisor and team members.
Collaborated with yard jockeys to manage trailer setups, ensuring loading, and timely dispatch.
Monitored shipping activities to minimize delays and improve service levels.
Trained new staff on shipping procedures and safety protocols, and fostering a team-oriented environment.
Managed dock cleanliness, area, and equipment to promote a safe working environment.
Managed shipping schedules and verified records of outgoing shipments to ensure accuracy.
Dental Assistant
Complete Mobile Dentistry
Fort Benning
05.2019 - 08.2020
Prepared treatment rooms by sterilizing tools and organizing supplies.
Assisted dentists during procedures by providing necessary instruments and support.
Educated patients on oral hygiene practices and post-treatment care.
Conducted preliminary patient assessments to gather medical histories and concerns.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Sterilized instruments according to established guidelines and protocols.
Took digital X-rays of teeth using radiographic equipment.
Maintained a neat, clean and organized environment throughout the office.
Laid out dental instruments and equipment before procedures.
Greeted patients upon arrival at the office and escorted them to an examination room.
Educated patients on treatment procedures and post-procedure home care.
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Prepared patients by explaining scheduled treatments and potential side effects.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Dental Assistant
Ingenesis
Fort Benning
10.2009 - 05.2019
Prepared treatment rooms by sterilizing tools and organizing supplies.
Educated patients on oral hygiene practices and post-treatment care.
Prepared patients by explaining scheduled treatments and potential side effects.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Sterilized instruments according to established guidelines and protocols.
Took digital X-rays of teeth using radiographic equipment.
Maintained a neat, clean and organized environment throughout the office.
Greeted patients upon arrival at the office and escorted them to an examination room.
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Educated patients on treatment procedures and post-procedure home care.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Educated patients on proper oral hygiene techniques and habits.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Conducted routine maintenance of equipment used in dentistry operations.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.