Shaundra Melson
Newnan
Summary
Critical thinking professional with strong time management abilities. Proven problem-solver skilled at maintaining composure in high-pressure situations. Experienced ramp agent with exceptional organizational skills and efficiency.
Overview
16
16
years of professional experience
Work History
Ramp Agent
Delta Airlines
Atlanta
01.2023 - Current
- Operated ground support equipment for efficient aircraft handling.
- Loaded and unloaded baggage from aircraft in a timely manner.
- Ensured compliance with safety regulations during ramp operations.
- Assisted in the transfer of cargo between flights as needed.
- Coordinated with team members for efficient workflow during peak hours.
- Maintained cleanliness and organization of ramp area throughout shifts.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Worked in various weather conditions to ensure continuous airport operations.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Lead Dental Assistant
Blush Dental Studio
East Point
02.2022 - Current
- Performed administrative tasks such as scheduling appointments and managing patient records.
- Trained new dental assistants on office protocols and equipment use.
- Lead a team of dental assistants to maintain efficient patient flow.
- Conduct routine inventory checks, and place supply orders to ensure adequate stock levels.
- Welcomed and prepared patients for dental examinations and procedures, ensuring a comfortable environment.
- Prepared treatment rooms with necessary tools and materials for procedures.
- Educated patients on oral hygiene practices and post-treatment care.
- Documented patient information in electronic health records accurately.
- Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
- Established clean, sterile and welcoming environment for patients.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
Ship Clerk
Amazon Fullfilment Center
Newnan
10.2020 - 02.2022
- Directed a team of dockworkers in organizing and loading freight, and ensuring safety and efficiency.
- Distribute the workload among shipping associates to enhance productivity.
- Assigned tasks to team members to enhance workflow efficiency.
- Ensured proper loading of pallets to maximize transport efficiency.
- Utilized shipping software to streamline communication with the supervisor and team members.
- Collaborated with yard jockeys to manage trailer setups, ensuring loading, and timely dispatch.
- Monitored shipping activities to minimize delays and improve service levels.
- Trained new staff on shipping procedures and safety protocols, and fostering a team-oriented environment.
- Managed dock cleanliness, area, and equipment to promote a safe working environment.
- Managed shipping schedules and verified records of outgoing shipments to ensure accuracy.
Dental Assistant
Complete Mobile Dentistry
Fort Benning
05.2019 - 08.2020
- Prepared treatment rooms by sterilizing tools and organizing supplies.
- Assisted dentists during procedures by providing necessary instruments and support.
- Educated patients on oral hygiene practices and post-treatment care.
- Conducted preliminary patient assessments to gather medical histories and concerns.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Educated patients on treatment procedures and post-procedure home care.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Dental Assistant
Ingenesis
Fort Benning
10.2009 - 05.2019
- Prepared treatment rooms by sterilizing tools and organizing supplies.
- Educated patients on oral hygiene practices and post-treatment care.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Educated patients on treatment procedures and post-procedure home care.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Conducted routine maintenance of equipment used in dentistry operations.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Education
Graduate Certificate - Advanced Dental Assisting
West Georgia Techncal College
Newnan05-2003
Graduate Certificate - Basic Dental Assisting
West Georgia Technical College
Newnan, GA05-2002
Some College (No Degree) - Biology/Nursing
Columbus State University
Columbus, GAReferences
References available upon request.
Timeline
Ramp Agent
Delta Airlines
01.2023 - Current
Lead Dental Assistant
Blush Dental Studio
02.2022 - Current
Ship Clerk
Amazon Fullfilment Center
10.2020 - 02.2022
Dental Assistant
Complete Mobile Dentistry
05.2019 - 08.2020
Dental Assistant
Ingenesis
10.2009 - 05.2019
Graduate Certificate - Advanced Dental Assisting
West Georgia Techncal College
Graduate Certificate - Basic Dental Assisting
West Georgia Technical College
Some College (No Degree) - Biology/Nursing
Columbus State University