Summary
Overview
Work History
Education
References
Timeline
Generic

Shaundra Melson

Newnan

Summary

Critical thinking professional with strong time management abilities. Proven problem-solver skilled at maintaining composure in high-pressure situations. Experienced ramp agent with exceptional organizational skills and efficiency.

Overview

16
16
years of professional experience

Work History

Ramp Agent

Delta Airlines
Atlanta
01.2023 - Current
  • Operated ground support equipment for efficient aircraft handling.
  • Loaded and unloaded baggage from aircraft in a timely manner.
  • Ensured compliance with safety regulations during ramp operations.
  • Assisted in the transfer of cargo between flights as needed.
  • Coordinated with team members for efficient workflow during peak hours.
  • Maintained cleanliness and organization of ramp area throughout shifts.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Maintained on-time connections by guiding aircraft to and from gate positions.
  • Worked in various weather conditions to ensure continuous airport operations.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.

Lead Dental Assistant

Blush Dental Studio
East Point
02.2022 - Current
  • Performed administrative tasks such as scheduling appointments and managing patient records.
  • Trained new dental assistants on office protocols and equipment use.
  • Lead a team of dental assistants to maintain efficient patient flow.
  • Conduct routine inventory checks, and place supply orders to ensure adequate stock levels.
  • Welcomed and prepared patients for dental examinations and procedures, ensuring a comfortable environment.
  • Prepared treatment rooms with necessary tools and materials for procedures.
  • Educated patients on oral hygiene practices and post-treatment care.
  • Documented patient information in electronic health records accurately.
  • Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
  • Established clean, sterile and welcoming environment for patients.
  • Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.

Ship Clerk

Amazon Fullfilment Center
Newnan
10.2020 - 02.2022
  • Directed a team of dockworkers in organizing and loading freight, and ensuring safety and efficiency.
  • Distribute the workload among shipping associates to enhance productivity.
  • Assigned tasks to team members to enhance workflow efficiency.
  • Ensured proper loading of pallets to maximize transport efficiency.
  • Utilized shipping software to streamline communication with the supervisor and team members.
  • Collaborated with yard jockeys to manage trailer setups, ensuring loading, and timely dispatch.
  • Monitored shipping activities to minimize delays and improve service levels.
  • Trained new staff on shipping procedures and safety protocols, and fostering a team-oriented environment.
  • Managed dock cleanliness, area, and equipment to promote a safe working environment.
  • Managed shipping schedules and verified records of outgoing shipments to ensure accuracy.

Dental Assistant

Complete Mobile Dentistry
Fort Benning
05.2019 - 08.2020
  • Prepared treatment rooms by sterilizing tools and organizing supplies.
  • Assisted dentists during procedures by providing necessary instruments and support.
  • Educated patients on oral hygiene practices and post-treatment care.
  • Conducted preliminary patient assessments to gather medical histories and concerns.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Sterilized instruments according to established guidelines and protocols.
  • Took digital X-rays of teeth using radiographic equipment.
  • Maintained a neat, clean and organized environment throughout the office.
  • Laid out dental instruments and equipment before procedures.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Educated patients on treatment procedures and post-procedure home care.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.

Dental Assistant

Ingenesis
Fort Benning
10.2009 - 05.2019
  • Prepared treatment rooms by sterilizing tools and organizing supplies.
  • Educated patients on oral hygiene practices and post-treatment care.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Sterilized instruments according to established guidelines and protocols.
  • Took digital X-rays of teeth using radiographic equipment.
  • Maintained a neat, clean and organized environment throughout the office.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Educated patients on treatment procedures and post-procedure home care.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Educated patients on proper oral hygiene techniques and habits.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Conducted routine maintenance of equipment used in dentistry operations.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.

Education

Graduate Certificate - Advanced Dental Assisting

West Georgia Techncal College
Newnan
05-2003

Graduate Certificate - Basic Dental Assisting

West Georgia Technical College
Newnan, GA
05-2002

Some College (No Degree) - Biology/Nursing

Columbus State University
Columbus, GA

References

References available upon request.

Timeline

Ramp Agent

Delta Airlines
01.2023 - Current

Lead Dental Assistant

Blush Dental Studio
02.2022 - Current

Ship Clerk

Amazon Fullfilment Center
10.2020 - 02.2022

Dental Assistant

Complete Mobile Dentistry
05.2019 - 08.2020

Dental Assistant

Ingenesis
10.2009 - 05.2019

Graduate Certificate - Advanced Dental Assisting

West Georgia Techncal College

Graduate Certificate - Basic Dental Assisting

West Georgia Technical College

Some College (No Degree) - Biology/Nursing

Columbus State University
Shaundra Melson