Summary
Overview
Work History
Education
Skills
Accomplishments
Services
Timeline
Generic

Shavonia Cruz

Valdosta

Summary

Expert in community supervision with a focus on strategic recruitment and engagement. Utilize data-driven insights to improve outreach and foster strong relationships with internal and external stakeholders. Committed to promoting agency culture and enhancing public awareness of career opportunities.

Overview

12
12
years of professional experience

Work History

Recruiter/Retention Officer | Districts 2&3

GA DCS
Central Office-Human Resources
03.2024 - Current
  • Led recruitment and talent engagement initiatives in District 2 & 3, managing full-cycle processes and enhancing workforce development efforts statewide through effective utilization of ApplicantStack applicant tracking system.
  • Developed and delivered strategic messaging to promote agency career opportunities and organizational culture across in-person and digital platforms, boosting employment engagement initiatives.
  • Analyze recruitment and engagement data to identify trends, enhancing outreach effectiveness and supporting strategic workforce initiatives.
  • Collaborate with leadership, HR, external affairs, and educational institutions to strengthen community partnerships and enhance public awareness of agency opportunities and initiatives.
  • Build strong relationships with internal stakeholders, State Agencies, field staff, educational partners, and community organizations to support agency outreach and engagement goals.
  • Managed job postings across multiple platforms to attract diverse talent pools.
  • Developed and executed employee recognition program and morale-boosting training, Better Together Events for the Agency.

Assistant Chief Community Supervision Officer

GA DCS
Southern Circuit - Valdosta
03.2021 - 03.2024
  • Oversaw team of CSOs and Behavioral Health Counselors to ensure effective service delivery.
  • Coordinated case management efforts to ensure compliance with supervision plans.
  • Managed daily operations at Valdosta Grant-Funded DRC.
  • Evaluated staff performance, providing constructive feedback to enhance team productivity.
  • Facilitated communication between teams to enhance collaboration and efficiency.
  • Developed training materials for new staff and conducted orientation sessions.
  • Monitored program effectiveness through regular assessments and reporting processes.
  • Implemented mental health assessments to be administered by Legacy Behavioral Health within the office

Field Training Officer-CSO III

GA DCS
Southern Circuit - Valdosta
11.2020 - 03.2021
  • Supervised accountability court and aftercare supervisees to ensure program compliance.
  • Trained new officers on policies and procedures for effective guidance.
  • Provided ongoing instruction and support to officers according to established protocols.
  • Acted as supervisor designee to maintain operational continuity as needed.

Drug Court and Aftercare-CSO II

GA DCS
Tifton Circuit - Tifton
06.2019 - 11.2020
  • Supervised accountability drug court participants across Tift, Worth, and Irwin, Turner counties.
  • Oversaw aftercare participants transitioning from RSAT and the Tifton DRC.

CSO II

GA DCS
Tifton Circuit - Tifton
01.2017 - 06.2019
  • Supervised stratified caseload in Worth County.

Juvenile Probation Officer

FL Department of Juvenile Justice
Kissimmee
06.2014 - 01.2017
  • Supervised juvenile sex offender supervisees, ensuring adherence to rehabilitation protocols and promoting accountability.
  • Developed individualized treatment plans and set measurable goals to track and enhance supervisee progress.
  • Monitored juvenile supervisee progress against treatment objectives, providing feedback and support to facilitate improvement.
  • Prepared detailed reports on juvenile behavior and case developments.
  • Facilitated meetings with families to discuss progress and challenges.

Education

Bachelors - Criminal Justice, Minor in Sociology

Valdosta State University
Valdosta, GA
05-2013

Abraham Agricultural College -

Abraham Agricultural College (ABAC)
07-2008

Skills

  • Talent acquisition
  • Interviewing techniques
  • Candidate pre-screening
  • College recruiting
  • Applicant tracking systems
  • Human resources policies
  • Stakeholder Relations
  • Strategic Communications
  • Team collaboration
  • Cross-Functional Collaborations
  • Public Engagement & Speaking
  • Event Coordination
  • Administrative support
  • Confidentiality handling

Accomplishments

  • Customer Service Award - 10/2025
  • Advance Management Training - 9/2024
  • Booster Training for Advanced Management Training- Eat That Frog! - 12/2023
  • District 2 Field Day Championship Team Member - 10/2022
  • District 2 Charitable Contribution Representative - 09/2022
  • POST IT Training - 08/2022
  • Nominated for District 2 and 3 Commissioner with GPACS - 5/2022
  • Management Essential Training - 05/2021
  • ESP Peer Coach - 12/2020
  • District 2 Charitable Contribution Representative - 10/2019
  • Field Training Officer Certification - 12/2018
  • Domestic Violence Liaison (Tifton Circuit) - 9/2018
  • Nominated for Tiffany Bishop Award - 09/2018
  • Mental Health Specialized Training - 08/2018
  • GPACS Member - 2017
  • Field Training Officer (FL Department of Juvenile Justice) - 12/2014
  • Sex Offender Training (FL Department of Juvenile Justice) - 11/2014

Services

  • Acted as designee for Administrative Assistant for D2
  • Better Together Initiatives
  • DCS Family Day Event
  • Collaborate with DOAS
  • Classroom Presentations
  • Conduct Interview Preparatory Sessions
  • Coordinated Field Day team for D2
  • Coordinated Softball and Kickball team for D2
  • Volunteer for GPACS conferences whenever needed
  • Recruit and build relationships at National Night Out at Valdosta State University
  • Assisted with Breaking Barriers Community Bash in Valdosta - 4/2023
  • Assisted with St. Patrick's weekend security detail in Savannah - 3/2019
  • Assisted with Hurricane Michael Relief in Bainbridge - 10/2018

Timeline

Recruiter/Retention Officer | Districts 2&3

GA DCS
03.2024 - Current

Assistant Chief Community Supervision Officer

GA DCS
03.2021 - 03.2024

Field Training Officer-CSO III

GA DCS
11.2020 - 03.2021

Drug Court and Aftercare-CSO II

GA DCS
06.2019 - 11.2020

CSO II

GA DCS
01.2017 - 06.2019

Juvenile Probation Officer

FL Department of Juvenile Justice
06.2014 - 01.2017

Bachelors - Criminal Justice, Minor in Sociology

Valdosta State University

Abraham Agricultural College -

Abraham Agricultural College (ABAC)

Similar Profiles

  • Andre OsbornAndre Osborn

    <ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)

  • Janice CrandallJanice Crandall

    Clinical Recruiter, Internal Associate Retention, Veteran/Military Spouse Hiring & Retention at Humana, Inc.Clinical Recruiter, Internal Associate Retention, Veteran/Military Spouse Hiring & Retention at Humana, Inc.

  • Esmeralda MendezEsmeralda Mendez

    Recruiter (Expert Badge) - Recruiting & Retention at Army National GuardRecruiter (Expert Badge) - Recruiting & Retention at Army National Guard

  • Larianne ThurmanLarianne Thurman

    Recruiter and Retention Specialist at Home InsteadRecruiter and Retention Specialist at Home Instead

CREATE PROFILE
Shavonia Cruz