Summary
Overview
Work History
Education
Skills
Golden Eagle Award Recipient 2024
Timeline
Generic

Shawanda Davis

Fayetteville

Summary

Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.

Overview

16
16
years of professional experience

Work History

Secretary II/AD Secretary

Fayette County Schools
08.2024 - Current
  • Maintain accurate student attendance records and detailed logs for safety and fire drills.
  • Serve as the first point of contact for parent and visitor inquiries, ensuring responsive and professional service.
  • Manage duplication and distribution of instructional materials, including teacher copies and electronic correspondence.
  • Oversee processing of online absence requests via Infinite Campus and generate biweekly reports on attendance and tardiness.
  • Direct complex inquiries to the appropriate personnel and support administrative operations.
  • Enter teacher and staff absences into Absence & Substitute database.
  • Prepare substitute teacher packets, secure substitutes for teacher absences.
  • Manage volunteers in Infinite Campus platform.
  • Maintain school calendar.
  • Maintain field trip paperwork, enter field trips in EZActivityTrips database.
  • Manage staffing for athletic events.
  • Managed scheduling and coordination of meetings for school administration
  • Facilitated communication between faculty, parents, and administrative staff
  • Prepared and distributed correspondence, reports, and meeting agendas
  • Trained new staff on office protocols and administrative procedures
  • Ensured compliance with district policies while handling sensitive information
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Registrar

Fulton County Schools – Renaissance Middle School
08.2016 - 07.2024
  • Collaborated with counselors and administrators to ensure seamless student service delivery.
  • Coordinated communication between faculty, parents, and students regarding registration and academic requirements.
  • Trained staff on registration protocols and software usage to enhance operational efficiency within the office.
  • Led initiatives to improve record-keeping practices, enhancing accessibility of student data for administrative use.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Ensured accurate student records by diligently maintaining and updating information in the database.
  • Processed athletic eligibility, mid-term verifications, audits, and school reports.
  • Resolved student and parent concerns regarding records through thorough research and data analysis.
  • Maintained student demographic data and ensured accurate attendance tracking and reporting.
  • Managed student enrollment processes, ensuring accuracy in records and compliance with district policies.
  • Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.

PAII – Administrative Support to Assistant Principal

Fulton County Schools – Renaissance Elementary School
01.2010 - 01.2016
  • Provided administrative support including calendar management, phone call screening, and appointment scheduling.
  • Coordinated substitute staffing assignments and maintained logs of fire drills and safety procedures.
  • Assisted with document management and compiled monthly reports in collaboration with teaching staff.
  • Delivered front-desk support and directed inquiries appropriately.
  • Built and maintained positive relationships with diverse stakeholders, such as parents, school volunteers and outside agencies.

Education

Associate of Science - Education

Georgia Military College
01.2006

Skills

  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Infinite Campus
  • FERPA Compliance
  • Student Records Management
  • Time Management
  • Customer Service
  • Communication & Interpersonal Skills
  • Creativity and Innovation
  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • File management
  • Appointment scheduling
  • Calendar management
  • Multi-line phone systems
  • Mail distribution
  • Record preparation

Golden Eagle Award Recipient 2024

Awarded this award for superior customer service and willingness to assist wherever needed.  Amazing staff member, excellent communication and commitment to the school.

Timeline

Secretary II/AD Secretary

Fayette County Schools
08.2024 - Current

Registrar

Fulton County Schools – Renaissance Middle School
08.2016 - 07.2024

PAII – Administrative Support to Assistant Principal

Fulton County Schools – Renaissance Elementary School
01.2010 - 01.2016

Associate of Science - Education

Georgia Military College

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Shawanda Davis