SHAWN GRAVITT

- Generator Installer.

- Generator Technician.

- General Maintenance.

- Troubleshooting.

- Mechanical Skills.

- Part replacements.

- Wiring diagrams and hookups.

- Safety codes and regulations.

- Full installations of generators and removals.

- Material handling.

- Fuel Troubleshooting.

- Certified in air cooling, liquid cooling, and diesel generators.

- Data and Warranty Work.

- Firmware updates.

- Trenching and running fuel lines.

- Diverse in special tools.

- Warehouse experience.

- Forklift certified.

- Customer Service.

• HVAC Repair and service work for system units for residential and commercial work-including installations, service, maintenance, analyzing diagnostics, and receiving shipment orders
• Training new hires for HVAC work and Customer relationship experiences
• Field supervising, inspecting, and assisting in any situations to help complete the job
• (including plumbing service when needed)
• Constant communication with service technicians in the field for status and completion of site jobs
• Working to maintain low % of downtime
• Customer Service- Outbound calls -contacting current customers for courtesy check-ins and current memberships
• Inbound Calls - calls from customers or potential new customers with questions/concerns looking to scheduling service and repairs
• Working with current and future customers to become a member of the Company's Yearly Membership Perks Program (TCC- Total Care Club)
• For current membership holders I would reach out for a touchpoint, renewals, and scheduling
• Sales and presenting to future customers for interest of joining

• Collaborated with SM & CM's for daily and emergency tasks on schedule
• Researched system requirements to place orders for components and parts
• Tracking and ordering stock
• Managed HVAC and Riser room equipment in working order by troubleshooting breakdowns & performing preventative maintenance (including charging freon & circuit breakers)
• Inspected and maintained safety site processes and procedures including fire extinguishers
• Used voltmeter to check for electrical continuity and wiring
• Installed replacement parts and components
• Inspected work orders & specifications including full unit to look for any repair, maintenance, and/or replacement
• Thoroughly cleaned and lubricated equipment operating at peak performance
• Communication with quick response time to customer service calls and requests
• Delivered exceptional customer service and feedback

• Service technician for maintenance & repair for fireplace equipment
• Reviewed technical documentation
• Diagnostics for repair work
• Setting up new equipment
• Knowledge of understanding equipment and repair procedures
• Worked efficiently to keep a low downtime rate

• Kept equipment running smoothly by performing routine maintenance
• Used technical documentation (product specifications and tooling instructions) to determine and implement operational sequences
• Set up machinery and equipment by performing routine maintenance tasks and inspections
• Inspected and followed OSHA safety requirements and regulations for machine maintenance and worksite safety
• Maintained workplace cleanliness

• Training in equipment handling safety and protective measure procedures for newly hired loggers
• Marked timber for stand improvement, general thinning, economic processes
• Oversaw quality assurance program including on-site assessments, internal audits, and customer sales
• Cleanliness and sanitation of harboring areas

• Set up/Tested monitors, calculators, and recording test data in accordance with engineering and quality standards
• Positioned and aligned components to complete accurate assembly work
• Skilled and certified forklift operator
• Examined, wiped machines, and inspected workplace to maintain safety and cleanliness including removing trash and organizing all tools after each shift
• Used variety of tools and equipment correctly and safely which completing job duties