Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna Boone

Tifton

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

20
20
years of professional experience

Work History

Ambulatory Account Representative

Tift Regional Medical Center
02.2023 - Current
  • Insurance knowledge
  • Correct errors on claim to get claims paid
  • Meet monthly goals
  • Call insurance companies about denial of claim
  • Work with claim editor to get claims paid and out the door.


Scheduling Supervisor

Tift Regional Medical Center
08.2017 - 02.2023
  • Controlled business phone lines to communicate with doctors and medical staff to keep department schedules filled.
  • Inbound and Outbound calls
  • Insurance knowledge
  • Worked closely with other departments to make sure their schedules were correct.

Office Manager

Titlebucks
08.2014 - 07.2017
  • Optimized office policies, meeting internal needs while upholding organizational standards.
  • Assisted with the development of marketing and promotional materials.
  • Implemented office procedures, creating streamlined processes.
  • Delivered quality customer service to staff and customers.
  • Collections
  • Customer service
  • Making loans for growth of the office

Office Manager

World Finance
02.2006 - 09.2010
  • Purchased office supplies and equipment to replenish inventory.
  • Trained and onboarded new office staff members.
  • Collections
  • Inbound and Outbound calls
  • Customer Service
  • Manage office to meet monthly goals

Education

Diploma - Accounting

Moultrie Technical College
Tifton, GA
05.2005

High School Diploma - undefined

Berrien County High School
Nashville, GA
05.2000

Skills

  • Phone Inquiries
  • Administrative Duties
  • Workflow Processes
  • Office Management
  • HIPAA Guidelines
  • Verbal and Written Communication
  • Patient Registration
  • Patient Scheduling
  • Weekly Payroll
  • Applicant Interviews
  • Telephone Etiquette
  • Conflict Resolution

Timeline

Ambulatory Account Representative

Tift Regional Medical Center
02.2023 - Current

Scheduling Supervisor

Tift Regional Medical Center
08.2017 - 02.2023

Office Manager

Titlebucks
08.2014 - 07.2017

Office Manager

World Finance
02.2006 - 09.2010

High School Diploma - undefined

Berrien County High School

Diploma - Accounting

Moultrie Technical College

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Shawna Boone