Shawna Boone
Tifton
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
20
20
years of professional experience
Work History
Ambulatory Account Representative
Tift Regional Medical Center
02.2023 - Current
- Insurance knowledge
- Correct errors on claim to get claims paid
- Meet monthly goals
- Call insurance companies about denial of claim
- Work with claim editor to get claims paid and out the door.
Scheduling Supervisor
Tift Regional Medical Center
08.2017 - 02.2023
- Controlled business phone lines to communicate with doctors and medical staff to keep department schedules filled.
- Inbound and Outbound calls
- Insurance knowledge
- Worked closely with other departments to make sure their schedules were correct.
Office Manager
Titlebucks
08.2014 - 07.2017
- Optimized office policies, meeting internal needs while upholding organizational standards.
- Assisted with the development of marketing and promotional materials.
- Implemented office procedures, creating streamlined processes.
- Delivered quality customer service to staff and customers.
- Collections
- Customer service
- Making loans for growth of the office
Office Manager
World Finance
02.2006 - 09.2010
- Purchased office supplies and equipment to replenish inventory.
- Trained and onboarded new office staff members.
- Collections
- Inbound and Outbound calls
- Customer Service
- Manage office to meet monthly goals
Education
Diploma - Accounting
Moultrie Technical College
Tifton, GA05.2005
High School Diploma - undefined
Berrien County High School
Nashville, GA05.2000
Skills
- Phone Inquiries
- Administrative Duties
- Workflow Processes
- Office Management
- HIPAA Guidelines
- Verbal and Written Communication
- Patient Registration
- Patient Scheduling
- Weekly Payroll
- Applicant Interviews
- Telephone Etiquette
- Conflict Resolution
Timeline
Ambulatory Account Representative
Tift Regional Medical Center
02.2023 - Current
Scheduling Supervisor
Tift Regional Medical Center
08.2017 - 02.2023
Office Manager
Titlebucks
08.2014 - 07.2017
Office Manager
World Finance
02.2006 - 09.2010
High School Diploma - undefined
Berrien County High School
Diploma - Accounting
Moultrie Technical College