Shawna West
Savannah,MI
Summary
Energetic Server/Bartender with excellent customer skills, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Always prompt and ready to work, help team and exceed guest expectations. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server, Bartender
Ruth's Chris Steakhouse
04.2021 - 04.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Assisted in setting up event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Server
PAPACITOS Resturant
01.2017 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Banquet Server
Piedmont Driving Club
08.2016 - 12.2018
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Proper food handling
- Cash Handling
- Beverage Preparation
- Familiarity with POS systems
- Wine pairing knowledge
- Customer service focus
- Flexible Schedule
- Event Setup and Breakdown
Certification
- ServSafe Training - 6/4/2022
Timeline
Server, Bartender
Ruth's Chris Steakhouse
04.2021 - 04.2024
Server
PAPACITOS Resturant
01.2017 - 03.2021
Banquet Server
Piedmont Driving Club
08.2016 - 12.2018
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