Shawntavis Landers
Atlanta
Summary
Motivated HVAC trade school student with hands-on experience delivering HVAC products and supporting installation projects. Brings 10+ years in customer service, logistics, and problem-solving, with a strong focus on safety, reliability, and communication. Holds a valid driver’s license and DOT Physical Certification, and is eager to apply mechanical knowledge and adaptability in an entry-level HVAC technician role.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Green Ranger Delivery service
Stone Mountain, GA
05.2025 - Current
- Delivered HVAC products to retailers and customer sites, ensuring timely and accurate distribution while maintaining product integrity.
- Communicated effectively with customers during deliveries, demonstrating strong customer service and problem-solving skills.
- Ensured compliance with safety standards and company protocols during transportation and delivery of HVAC equipment.
Delivery Driver/ Merchandiser
Five star break time solutions
Tucker, GA
06.2021 - 03.2025
- Delivered products to retail locations, ensuring timely and accurate distribution and maintaining high standards of customer service.
- Managed inventory levels and restocked shelves, demonstrating attention to detail and organizational skills.
- Conducted routine vehicle inspections and maintenance, ensuring safe and reliable transportation.
- Coordinated with logistics teams to optimize delivery routes, supporting efficient operations.
- Documented delivery activities and maintained accurate records, demonstrating reliability and attention to detail.
- Assisted in resolving customer inquiries and complaints, providing exceptional service and communication.
- Collaborated with sales representatives to execute promotional activities and enhance customer engagement.
Installer/builder/merchandiser
Champion installs
Various locations
10.2018 - 01.2021
- Installed and assembled fixtures and displays, applying mechanical knowledge and attention to detail.
- Collaborated with team members to ensure efficient installation processes and adherence to project deadlines.
- Conducted site assessments to determine optimal layout and installation strategies, ensuring compliance with guidelines and specifications.
- Managed inventory and materials, ensuring all necessary tools and supplies were available for each project.
- Communicated with clients and store personnel to address concerns and ensure satisfaction with installations.
- Maintained a clean and organized work area, adhering to safety protocols and minimizing disruption.
- Assisted in training new team members, sharing best practices to improve team performance.
Assistant Grocery Manager
Sprouts farmers market
Tucker, GA
03.2017 - 10.2018
- Assisted in managing daily operations, ensuring efficient workflow and adherence to company standards.
- Supervised and trained a team, fostering a collaborative and productive work environment.
- Monitored inventory levels and coordinated with suppliers to ensure timely replenishment of stock.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Conducted regular quality checks to maintain high standards of customer satisfaction.
- Collaborated with other managers to plan and execute promotional events.
- Analyzed sales data and customer feedback to identify trends and areas for improvement.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment.
Customer service/Assistant Manager
Family dollar
Stone Mountain, GA
08.2011 - 02.2017
- Managed daily operations and ensured efficient store functioning, contributing to a seamless customer experience.
- Supervised and trained a team of sales associates, enhancing customer service and sales techniques.
- Handled customer inquiries and resolved complaints, maintaining high customer satisfaction.
- Assisted in inventory management, including stock replenishment and inventory audits.
- Oversaw cash handling procedures and ensured accurate financial transactions.
- Coordinated with the store manager to implement promotional strategies.
- Maintained store cleanliness and organization, ensuring a welcoming environment.
- Analyzed sales data and customer feedback to identify opportunities for improvement.
Retail Reset Merchandiser
Driveline merchandising
Atlanta, GA
01.2014 - 01.2017
- Executed merchandising strategies to enhance product visibility and drive sales growth across multiple locations.
- Collaborated with store management to ensure optimal product placement and adherence to standards.
- Conducted inventory assessments and managed stock levels to prevent overstock and stockouts.
- Implemented promotional displays and signage to align with marketing campaigns.
- Analyzed sales data to identify trends and provide actionable insights.
- Trained and mentored new team members on best practices and protocols.
- Maintained strong relationships with store personnel to facilitate seamless execution of plans.
- Ensured compliance with safety and organizational standards during merchandising activities.
Education
HVAC R - Trade school
Interactive College of Technology
Chamblee, GAHigh school diploma - undefined
Ronald E. McNair High School
Atlanta, GA05.2010
Skills
- HVAC/R
- HVAC
- Mechanical knowledge
- Vacuum pumps
- Hand tools
- Power tools
- Manifold gauge sets
- Refrigerant recovery machines
- Multimeters
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Communication
Timeline
Delivery Driver
Green Ranger Delivery service
05.2025 - Current
Delivery Driver/ Merchandiser
Five star break time solutions
06.2021 - 03.2025
Installer/builder/merchandiser
Champion installs
10.2018 - 01.2021
Assistant Grocery Manager
Sprouts farmers market
03.2017 - 10.2018
Retail Reset Merchandiser
Driveline merchandising
01.2014 - 01.2017
Customer service/Assistant Manager
Family dollar
08.2011 - 02.2017
High school diploma - undefined
Ronald E. McNair High School
HVAC R - Trade school
Interactive College of Technology