Shayla Flemming
Atlanta
Summary
Dynamic HR executive recognized for driving strategic talent management and cultural transformation in competitive environments. Successfully reduced turnover from 36% to 21% and improved engagement scores by 28%, yielding substantial cost savings. Demonstrated ability to lead organizational change and implement data-driven HR strategies that align with business growth.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Director of Human Resources
PK Management LLC
Atlanta
05.2020 - Current
- Direct all human resources functions for a regional property management firm overseeing 500+ residential and commercial units with 180 employees across multiple locations. Serve as a strategic HR partner to the executive team, driving talent, culture, and compliance initiatives that support aggressive portfolio growth.
- Architected and executed a full-scale HR infrastructure build, establishing formal policies, job architectures, compensation bands, and compliance frameworks for 180 employees — reducing HR-related liability exposure by an estimated $650K within the first year.
- Redesigned end-to-end talent acquisition process incorporating structured interviewing and an employee referral program, cutting average time-to-hire by 33% (from 45 to 30 days) and reducing cost-per-hire by $900, yielding $135K in annual recruiting savings.
- Launched a data-driven employee retention strategy anchored by stay interviews, career development plans, and a revised total rewards package — driving voluntary turnover down from 36% to 21% within 24 months, saving approximately $780K in replacement and retraining costs.
- Introduced quarterly employee engagement pulse surveys, leveraging data insights to implement targeted improvements that elevated engagement scores by 28% over 2 years.
- Led implementation of ADP Workforce Now HRIS, digitizing all people operations and eliminating 900+ hours of manual HR processing annually while improving payroll accuracy to 99.6%.
- Built and delivered front-line manager development program for 22 property managers, reducing employee relations escalations by 31% and improving team productivity scores by 19%.
- Established formal DEI initiative with inclusive hiring practices and diversity awareness training, enhancing minority representation in leadership roles by 18% within 2 years.
- Ensured full regulatory compliance across FMLA, ADA, FLSA, EEOC, and IL state labor law — achieving zero employment litigation and zero agency citations across 3 consecutive compliance reviews since 2020.
- Partnered with executive leadership on change management strategy during a 25% portfolio expansion, successfully onboarding 35 new employees within 60 days while maintaining 94% retention across existing staff.
Vice President, Human Resources
Crown Bioscience
Kannapolis
09.2019 - 04.2020
- Lead all HR functions for a global bioscience research organization with 600+ employees across 8 locations. Report directly to the CEO and serve as a key member of the Executive Leadership Team, aligning human capital strategy with corporate growth objectives.
- Redesigned enterprise-wide talent acquisition strategy, reducing average time-to-hire by 38% (from 52 to 32 days) and cutting cost-per-hire by $1,200, saving the organization $420K annually.
- Spearheaded a comprehensive employee retention initiative combining structured career pathing, stay interviews, and competitive total rewards benchmarking — reducing voluntary turnover from 24% to 15% within 18 months, saving an estimated $2.1M in replacement costs.
- Launched a leadership development academy for 45 high-potential managers, resulting in a 67% internal promotion rate for program graduates and reducing external leadership hiring costs by $310K.
- Drove a company-wide DEI strategy including unconscious bias training, diverse slate hiring protocols, and ERG formation — increasing workforce diversity representation by 22% and achieving gender parity at the director level within 3 years.
- Implemented Workday HCM platform across all 8 locations, reducing manual HR processing by 1,200+ hours annually and achieving 99.3% HR data accuracy.
- Orchestrated HR integration for 2 acquisitions totaling 180 employees, harmonizing policies and benefits within 90 days while maintaining compliance.
- Built performance management framework with quarterly check-ins replacing annual reviews, enhancing employee satisfaction scores on performance process by 41%.
- Led COVID-19 workforce continuity planning, transitioning 70% of staff to remote operations within 10 days while maintaining 96% productivity levels and achieving zero COVID-related compliance violations.
- Partnered with CFO to redesign compensation structure, conducting market analysis across 12 comparable organizations and achieving 95% pay equity compliance across all role families.
Senior Director, Human Resources
Henderson Properties
Charlotte
08.2018 - 07.2019
- Directed HR operations for a regional commercial real estate firm with 350 employees and a portfolio of 80+ properties. Led a team of 6 HR professionals and managed a $1.2M HR operating budget.
- Developed and launched a comprehensive employee engagement program, increasing annual engagement survey scores from 62% to 81% (31% improvement) over 3 years.
- Restructured recruiting function by introducing behavioral interviewing and structured onboarding, reducing new-hire 90-day attrition by 44% and improving hiring manager satisfaction scores by 29%.
- Designed pay-for-performance compensation model aligned to business unit KPIs, driving 17% year-over-year increase in revenue per employee.
- Established HR compliance audit program covering FMLA, ADA, FLSA, and EEOC requirements — achieving zero employment-related litigation over 5 years and avoiding estimated $500K+ in potential legal exposure.
- Implemented an LMS with 120+ training modules, achieving 98% compliance training completion rates and reducing onboarding time by 3 weeks.
- Negotiated a benefits renewal strategy reducing healthcare costs by 11% ($182K annual savings) while maintaining top-quartile employee satisfaction scores on benefits.
- Cultivated manager effectiveness program coaching 30+ property managers in leadership skills, resulting in 26% reduction in employee relations escalations.
- Led organizational redesign during a company expansion adding 4 regional offices, developing new org structures, job architectures, and career frameworks for 90 new roles within 6 months.
Human Resources Manager
METEC
Peoria
01.2009 - 07.2018
- Managed full-cycle HR operations for a mid-size manufacturing organization with 275 employees. Sole HR leader responsible for talent, compliance, employee relations, and HR administration.
- Reduced annual voluntary turnover from 31% to 19% by introducing structured stay interviews, quarterly pulse surveys, and a revised shift-flexibility program.
- Built the organization's first formal training and development program, upskilling 140 production employees and reducing quality defect rates by 14% within 12 months of launch.
- Overhauled safety incident reporting and HR compliance processes, contributing to a 28% reduction in OSHA recordable incidents and zero citations during 3 consecutive regulatory audits.
- Implemented HRIS (ADP Workforce Now), streamlining HR operations and saving 1,100+ hours annually in administrative time.
- Designed structured job evaluation framework and salary bands for 45 job classifications, ensuring internal pay equity and cutting compression grievances by 80%.
- Partnered with operations leadership to develop a succession plan for 12 critical production roles, achieving 100% internal placement for all vacancies over a 2-year period.
- Negotiated and managed two union contract renewals, achieving settlements within budget parameters on both occasions and maintaining positive labor relations throughout.
- Launched employee recognition program, boosting favorable morale scores on pulse surveys by 34% within first year.
Education
Master of Business Administration (MBA) - Human Resources Management
University of North Carolina Charlotte
Charlotte, NCBachelor of Science - Business Administration
Southern Illinois University Carbondale
Carbondale, ILSkills
- Talent Acquisition & Retention
- Employee Engagement & Experience
- Performance Management Systems
- Compensation, Benefits & Total Rewards
- Change management
- Workforce Strategy & Planning
- Org development
- DEI implementation
- HR Technology & HRIS Optimization
- M&A integration
- Labor relations compliance
- Executive coaching
Certification
- Senior Professional in Human Resources (SPHR) – HRCI
- SHRM Senior Certified Professional (SHRM-SCP) – Society for Human Resource Management
- Prosci Certified Change Practitioner
- Workday HCM Certified Administrator
Affiliations
- Society for Human Resource Management (SHRM) – Member
- Illinois SHRM State Council –
- Association for Talent Development (ATD) – Member
Timeline
Director of Human Resources
PK Management LLC
05.2020 - Current
Vice President, Human Resources
Crown Bioscience
09.2019 - 04.2020
Senior Director, Human Resources
Henderson Properties
08.2018 - 07.2019
Human Resources Manager
METEC
01.2009 - 07.2018
Master of Business Administration (MBA) - Human Resources Management
University of North Carolina Charlotte
Bachelor of Science - Business Administration
Southern Illinois University Carbondale