SHAYVONN BENJAMIN
Lithia Springs
Summary
Dynamic professional with a proven track record at Sam's Club, excelling in customer relations and complaint resolution. Skilled in database entry and maintaining confidentiality, I effectively trained staff and coordinated operations to enhance productivity. Committed to quality assurance, I consistently achieved organizational goals while fostering strong client relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clerk
GXO LOGISTICS
03.2024 - 07.2025
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
Dispatcher
MR L CLARK TOWING
04.2023 - 07.2025
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Production Worker
SOUTHER TEA
02.2021 - 01.2023
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Used equipment properly to avoid workplace hazards or injuries.
Sales Manager
Sam's Club
02.2018 - 02.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
Certificate of Technical Studies - WELDING
Fortis College
Smyrna, GA07-2020
SOUTHSIDE HIGH
Selma, AL08-2004
Skills
- Bookkeeping
- Records retrieval
- Database entry
- Research
- Maintains confidentiality
- Quality assurance
- Welding inspection
- Overhead crane operation
- Flux core arc welding
- Weld inspections
- Complaint resolution
- Training and mentoring
- Staffing coordination
- Metric tracking
Certification
- WELDING
Languages
English
Full Professional
Timeline
Clerk
GXO LOGISTICS
03.2024 - 07.2025
Dispatcher
MR L CLARK TOWING
04.2023 - 07.2025
Production Worker
SOUTHER TEA
02.2021 - 01.2023
Sales Manager
Sam's Club
02.2018 - 02.2021
Certificate of Technical Studies - WELDING
Fortis College
SOUTHSIDE HIGH
Similar Profiles
Alondra CruzAlondra Cruz
Material Handler at XPO Logistics, Gxo LogisticsMaterial Handler at XPO Logistics, Gxo Logistics
Leslie GriffithLeslie Griffith
Warehouse Lead at GXO Logistics (Formerly XPO Logistics)Warehouse Lead at GXO Logistics (Formerly XPO Logistics)
BILL CASEYBILL CASEY
Material Handler/Trainer at Hilco Vision, Belflex Staffing, ZF steering, Bosch Automotive, Pepsico, The Job Center, DHL, Westrock, Novolex Duro Bag, Prologistix, GXO Logistics, Perfetti VanMelle, Jabil, Crane WorldWide LogisticsMaterial Handler/Trainer at Hilco Vision, Belflex Staffing, ZF steering, Bosch Automotive, Pepsico, The Job Center, DHL, Westrock, Novolex Duro Bag, Prologistix, GXO Logistics, Perfetti VanMelle, Jabil, Crane WorldWide Logistics
Matthew ParedesMatthew Paredes
Forklift Operator at XPO Logistics, Gxo LogisticsForklift Operator at XPO Logistics, Gxo Logistics
Ja'cyla WhiteJa'cyla White
Tax Assessor at Fulton County Board of AssessorsTax Assessor at Fulton County Board of Assessors