Shea Morales

Savannah,GA

Summary

Professional, focus-driven, reliable, ready to excel in fast-paced environments. Proven track record in going above and beyond to ensure exceptional customer satisfaction. Strong focus on teamwork and adaptability, consistently learning while meeting changing needs. Skilled in managing and maintaining a clean and organized workspace. Positive attitude and excellent communication skills. Passion for education and professional skills. Hands-on experience with repair and preventative maintenance, growing knowledge of mechanical systems. Efficient in problem-solving in both independent and collaborative work.

Overview

years of professional experience

Work History

Server

The Olde Pink House

Savannah, GA

09.2023 - Current

Provided excellent customer service by promptly addressing guest inquiries and requests.
Assisted in food and beverage preparation, ensuring high quality and timely delivery to guests.
Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Collaborated with team members to efficiently manage table turnover during peak hours.

Team Lead Driver

Two Men and a Truck International

Lafayette, IN / Pooler, GA

04.2022 - 08.2023

Led team in achieving project milestones and operational targets.
Streamlined workflows to enhance efficiency and reduce downtime.
Mentored junior staff, fostering skill development and team cohesion.
Manage logistics for moves, preventing all loss and damages during transit.

Team Lead Manager

Five Guys

Rock Hill, SC / West Lafayette, IN

08.2020 - 03.2022

Led team to enhance operational workflow and efficiency.
Mentored junior staff on best practices and process improvements.
Coordinated project timelines and resource allocation for optimal productivity.

Education

Information Technology

Purdue University Global

West Lafayette, IN

01-2028

Skills

Graphic Design / Video Editing

Adobe Illustrator, Photoshop, InDesign, Premiere Pro
Procreate
UI Design

Microsoft Office

Microsoft Excel, Word, PowerPoint, Outlook

Automotive

Diagnostic Equipment and Tools

Preventative Maintenance: Oil / Filter Changes, Fluid Checks
Safety Compliance: Knowledge of Protocols and Regulations
Customer Excellence: Effective Communication and Professionalism

Motorcycle Maintenance and Repair

Diagnostic Skills: Knowledge of Parts and Systems
Repair and Maintenance: Oil / Fluid Changes, Brakes, Spark Plugs, Tires, Coolant Systems
Detail-Oriented and Safety Driven

Timeline