Sheena Horne
Atlanta,GA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
Work History
Operation Coordinator
Alpha & Omega Solutions, LLC
01.2020 - 02.2025
- Implemented troubleshooting, root cause analysis and issue resolution.
- Oversaw day-to-day operations of large teams across several sites.
- Worked with vendors to make purchases and reconcile invoices.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Office Manager
Delta Tek
09.2012 - 10.2019
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Managed senior-level personnel working in marketing and sales capacities.
- Launched quality assurance practices for each phase of development
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Master of Science - Psychology
Purdue Global University
Lafayette, IN05-2027
Bachelor of Arts - Theatre Management
University of District of Columbia
Washington,DC07-2008
Skills
- Expense management methods
- Quality assurance and control
- Project lifecycles
- Personnel resource allocation
- Quality assurance oversight
- Vendor engagement
- Inventory oversight
- Logistics coordination
- Process implementation
- Supply ordering
- Project scheduling
- Administrative management
- Conflict mediation
Timeline
Operation Coordinator
Alpha & Omega Solutions, LLC
01.2020 - 02.2025
Office Manager
Delta Tek
09.2012 - 10.2019
Master of Science - Psychology
Purdue Global University
Bachelor of Arts - Theatre Management
University of District of Columbia
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