Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

SHEILA DOE

Lithonia

Summary

Referral Specialist with proven expertise in patient coordination and referral management. Streamlined processes to enhance healthcare access, resulting in a 20% increase in referral efficiency. Strong communication skills utilized to collaborate with multidisciplinary teams. Proficient in electronic documentation and insurance authorization, ensuring seamless patient care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Referral Specialist

Aids Healthcare Foundation
Atlanta
02.2022 - Current
  • Coordinated patient referrals to guarantee timely access to healthcare services.
  • Streamlined referral processes through effective communication with healthcare providers.
  • Monitored referral statuses and followed up with patients as necessary.
  • Educated patients on resources and support services provided by the foundation.
  • Managed insurance authorizations for patient referrals from physicians.

Care Coordinator

JenCare Senior Medical Center
Decatur
07.2015 - 01.2022
  • Coordinated care plans for patients with chronic illnesses to enhance treatment effectiveness.
  • Monitored patient progress and reported changes to medical staff for timely interventions.
  • Facilitated referrals to specialists and community services, ensuring comprehensive support.
  • Collaborated with multidisciplinary teams to optimize patient care delivery.
  • Maintained accurate documentation in electronic systems to ensure compliance and accessibility.
  • Educated clients on available resources and services within communities, promoting self-management.
  • Responded promptly to patient inquiries regarding care plans, fostering trust and communication.
  • Assisted healthcare providers in managing patient appointments for efficient scheduling.

Education

Certified Medical Assistant

Advanced Career Training
Jacksonville, FL
07-2001

Bachelor of Science - Psychology

Florida State College
Jacksonville, FL
01-1985

Skills

  • Patient coordination
  • Referral management
  • Insurance authorization
  • Electronic documentation
  • Health resource education
  • Case management

Certification

  • Nationally Certified Medical Assistant

Affiliations

  • Gardening
  • Hiking
  • Swimming
  • Order of the Eastern Star

References

References available upon request.

Timeline

Referral Specialist

Aids Healthcare Foundation
02.2022 - Current

Care Coordinator

JenCare Senior Medical Center
07.2015 - 01.2022

Certified Medical Assistant

Advanced Career Training

Bachelor of Science - Psychology

Florida State College

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SHEILA DOE