Overview
Work History
Education
Skills
Timeline
Generic

Sheila Dyches

Sylvania

Overview

26
26
years of professional experience

Work History

Credit Manager

Farmers Home Furniture
Sylvania
09.2025 - Current
  • Evaluated customer creditworthiness through detailed financial data analysis, informing risk management decisions.
  • Managed credit application processes for retail customers, ensuring timely approvals and compliance with company policies.
  • Monitored overdue accounts and initiated collection activities, contributing to improved recovery rates.

Customer service representative

Statesboro Finance
Statesboro
01.2010 - 06.2014
  • Delivered customer service by processing loans and payments
  • Assisted customers with inquiries about loan products and services.
  • Resolved customer complaints through effective communication and problem-solving.
  • Maintained accurate records of customer interactions in the database.

Customer service representative

Suncoast Tax and loan
Statesboro
01.2009 - 01.2010
  • Assisted customers with inquiries and resolved issues to enhance overall satisfaction.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed loan applications and maintained accurate customer records.
  • Educated clients on financial products and services offered.

Secretary

Feed, Seed and Farm Supply
Sylvania
08.2000 - 12.2008
  • Maintained daily weekly and monthly reports
  • Managed incoming calls and directed inquiries to appropriate departments.
  • Prepared and maintained office documents, including reports and correspondence.
  • Coordinated scheduling for meetings and appointments with staff and clients.

Education

Business Office -

Ogeechee Technical College
Statesboro, Ga
01-1999

Skills

  • Credit analysis
  • Credit evaluation
  • Customer credit assessment
  • Collection management
  • Financial reporting
  • Customer relationship management

Timeline

Credit Manager

Farmers Home Furniture
09.2025 - Current

Customer service representative

Statesboro Finance
01.2010 - 06.2014

Customer service representative

Suncoast Tax and loan
01.2009 - 01.2010

Secretary

Feed, Seed and Farm Supply
08.2000 - 12.2008

Business Office -

Ogeechee Technical College
Sheila Dyches