SHEILA MAYORAL CPTM, MSHRM
Atlanta
Summary
Dynamic HR Consultant with a proven track record at Comprehensive Cre8tive Solutions, enhancing employee engagement through strategic onboarding and talent management. Expert in HRIS analytics and project management. Experienced HR leader with a strong background in talent management, organizational development, and employee engagement. Confident in managing change, improving onboarding, and aligning HR practices with business goals. Certified in training management (CPTM) and holding an MSHRM, with a passion for helping teams grow and succeed through effective people strategies.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HR Consultant/Caretaker
Comprehensive Cre8tive Solutions
Atlanta, GA
11.2024 - Current
- Developed HR policies and procedures aligned with organizational goals.
- Advised management on employee relations and conflict resolution strategies.
- Optimize ADP Workforce Now workflows, and conduct training for new employees during orientation and onboarding.
- Process payroll for 100+ employees on an as-needed basis.
- Facilitated recruitment processes, including job postings and candidate screenings.
- Design and print custom company marketing materials using Illustrator, Photoshop, and InDesign.
Operations Project Manager
Savills
Atlanta
12.2018 - 10.2024
- Managed project timelines to ensure successful completion of operational initiatives.
- Acted as the primary liaison with headquarters to promptly resolve IT issues, and ensure operational continuity.
- Championed digital transformation by training brokers on key platforms, reducing process delays by 47%.
- Delivered onsite and training sessions via Zoom, boosting team proficiency by 25%.
- Supported over 10 brokers by producing more than 1,000 custom reports and marketing materials annually.
- Managed over 125 government projects, expediting deal execution and client communications.
- Trained administrative staff on licensing processes to ensure regulatory compliance.
- Managed the submission of over $200 million in real estate deal transactions to the Atlanta Commercial Board of Realtors for annual top broker award recognitions.
- Analyzed operational workflows to identify areas for improvement and cost reduction.
IT Project Manager (Contract)
Fulton County Schools
Atlanta
08.2018 - 11.2020
- Collaborated with IT leadership to optimize procurement and asset life cycle management, streamlining operations across 100+ schools.
- Implemented a centralized inventory and tracking system that increased asset accuracy by 80%.
- Managed project timelines and resources to ensure successful delivery of IT initiatives.
- Coordinated training sessions for staff on new software and systems.
- Analyzed customer feedback regarding product and service quality in order to make necessary improvements.
- Provided technical guidance and support on software development lifecycle processes such as requirements gathering, design, coding, testing and deployment.
Graphic Designer
Comprehensive Cre8tive Solutions
02.2018 - 07.2018
- Independent remote contractor – assisted several companies and individual clients.
- Delivered creative design solutions for diverse clients, and enhanced brand impact.
- Created and printed custom company marketing materials using Illustrator, Photoshop, and InDesign.
- Created branding materials including logos, brochures, and posters.
- Designed visually appealing graphics for diverse client projects.
- Assisted in selecting colors, images, text style and layout for each project.
HR Business Partner
Broniec Associates
Berkeley Lake
05.2016 - 01.2018
- Served as the primary point of contact for HR, spearheading the ADP Workforce Now rollout, and reducing administrative errors by 47%.
- Streamlined employee lifecycle processes, boosting engagement through updated internal communications.
- Performed a comprehensive HRIS analysis and generated custom reports, enhancing forecasting accuracy by 75%.
- Ensured regulatory compliance by updating training materials and communicating employment law updates to staff.
- Conducted performance reviews, managed employee relations issues, and provided guidance on policies and procedures.
- Oversaw recruitment, interviewing, hiring and onboarding of new company staff.
Chief of Staff
HealthAmerica Realty Group
Atlanta
05.2016 - 01.2018
- Functioned as the CEO’s liaison by managing the calendar, travel, and HR matters to streamline daily operations.
- Developed impactful board presentations that accelerated decision-making by 35%.
- Collaborated with front office teams to optimize vendor and facility management, enhancing overall efficiency.
- Facilitated communication between executive leadership and departmental teams for alignment.
- Compiled and streamlined financial reports, reducing preparation time by 90% for client meetings.
- Supported business development initiatives, contributing to a 25% increase in new client acquisitions.
Senior Administrative Assistant
Cushman & Wakefield
Atlanta
07.2010 - 04.2015
- Supported over 10 brokers by maintaining Salesforce and updating property listings, delivering 1,000 reports annually.
- Assisted with daily operations and collaborated with leadership to maintain office efficiency.
- Managed the submission of over $175 million in real estate deal transactions to the Atlanta Commercial Board of Realtors for annual top broker award recognitions.
- Maintained confidential information regarding employees, customers, and business operations.
- Handled customer inquiries in a timely fashion while maintaining high standards of customer service.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
HR Generalist
Mission Foods
Pendergrass
11.2009 - 06.2010
- Coordinated end-to-end recruitment processes for diverse roles, reducing the average time-to-hire by 20% through proactive sourcing and streamlined onboarding.
- Served as the primary contact for employee relations, successfully resolving workplace conflicts, and improving employee satisfaction scores by 15%.
- Administered and managed benefits enrollment, payroll support, and leave tracking for a workforce of over 150 employees, ensuring 100% compliance with company policies.
- Maintained accurate and up-to-date HRIS records, improving data accuracy by 25%, and reducing administrative errors.
- Led initiatives to boost employee engagement, including surveys and feedback sessions, which increased participation by 30% year over year.
- Ensured HR policy compliance with federal and state laws (FMLA, ADA, FLSA), contributing to a risk-free audit outcome for two consecutive years.
Education
Master of Science - Human Resources Management
Keller Graduate School of Management
Bachelor of Arts - Sociology
Florida Atlantic University
Skills
- Onboarding
- HRIS Analytics
- Payroll Administration
- Talent Management
- Talent Acquisition
- Recruitment strategies
- Project management
- Data analysis
- Problem solving
- Time management
- Employee surveys
- Contract negotiation
- Workforce planning
- Workforce improvements
- Organizational Development
- Training facilitation
Certification
Certified Professional in Training Management (CPTM) | Training Industry, Inc. | Cert. #: FE202925 | Exp. Feb 2027
Languages
English - Full Professional, Spanish - Intermediate
Websites
Platform/Software Knowledge
- ADP Workforce Now
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Azure
- Citrix
- Concur
- DocuSign
- SAP
- Kronos
- Microsoft Office Suite (Advanced)
- Paylocity
- PeopleSoft
- Salesforce
Citizenship
U.S. Citizen (Born in Puerto Rico)
Timeline
HR Consultant/Caretaker
Comprehensive Cre8tive Solutions
11.2024 - Current
Operations Project Manager
Savills
12.2018 - 10.2024
IT Project Manager (Contract)
Fulton County Schools
08.2018 - 11.2020
Graphic Designer
Comprehensive Cre8tive Solutions
02.2018 - 07.2018
HR Business Partner
Broniec Associates
05.2016 - 01.2018
Chief of Staff
HealthAmerica Realty Group
05.2016 - 01.2018
Senior Administrative Assistant
Cushman & Wakefield
07.2010 - 04.2015
HR Generalist
Mission Foods
11.2009 - 06.2010
Master of Science - Human Resources Management
Keller Graduate School of Management
Bachelor of Arts - Sociology
Florida Atlantic University
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