Sheila K. Smith
ROSWELL
Summary
To seek a practimum/internship position in clinical mental health counseling that offers professional challenges and hands-on experience in one-on-one and group therapy settings utilizing appropriate evidence-based treatment modalities with adult clients from diverse cultural backgrounds.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Adjunct Writing Instructor
The University of Phoenix
10.2005 - Current
- Increased student writing proficiency by implementing targeted instructional strategies and providing individualized feedback.
- Developed a comprehensive curriculum for the writing program, ensuring alignment with state standards and objectives.
- Improved students' critical thinking skills through the incorporation of analytical reading.
- Led classroom discussions to encourage students to analyze literature and writing critically.
- Participated in professional development activities to stay current with literature trends.
- Enhanced student engagement by utilizing multimedia resources, such as videos and online articles, to supplement traditional teaching methods.
Interactive Media Specialist
The Coca-Cola Company
05.2000 - Current
- Developed strong client relationships through consistent communication and attentive service.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Earned recognition as a top performer consistently exceeding targets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
Education
Master of Arts - Clinical Mental Health Counseling
University of Phoenix
Tempe, AZ01.2025
Master of Arts - English Creative Writing
Brown University
Providence, RIBachelor of Science - Sociology
Eastern Michigan University
Ypsilanti, MISkills
- Cross-functional collaboration
- Attention to detail
- Project management
- Interpersonal skills
- Critical thinking
- Active listening
- Conflict resolution
- Multicultural competence
- Crisis intervention
Certification
- Psychological First Aid Certificate, The National Children Traumatic Stress Network (NCTSN) Learning Center, February 2024
- Suicide Prevention Course Certificate, Wesleyan University Coursera - October 2023
- Crisis Counselor Certificate, Crisis Text Line - September, 2022
Timeline
Adjunct Writing Instructor
The University of Phoenix
10.2005 - Current
Interactive Media Specialist
The Coca-Cola Company
05.2000 - Current
Master of Arts - Clinical Mental Health Counseling
University of Phoenix
Master of Arts - English Creative Writing
Brown University
Bachelor of Science - Sociology
Eastern Michigan University
- Psychological First Aid Certificate, The National Children Traumatic Stress Network (NCTSN) Learning Center, February 2024
- Suicide Prevention Course Certificate, Wesleyan University Coursera - October 2023
- Crisis Counselor Certificate, Crisis Text Line - September, 2022
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