Shekela Fields
Augusta
Summary
Hardworking machine operator well-versed in keeping components running at peak levels to produce high-quality products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Machine Operator
Shaw Industries
Aiken
03.2019 - Current
- Operated machinery to produce carpet and flooring products efficiently.
- Monitored equipment performance and performed routine maintenance tasks.
- Loaded raw materials into machines for production processes.
- Ensured adherence to safety protocols during machine operation.
- Conducted quality inspections on finished products for defects.
- Trained new operators on machine functions and safety practices.
- Maintained cleanliness and organization in the work area for safety compliance.
- Record production information such as quantities produced and materials used on daily logs.
- Monitored and observed production line to watch for pile-ups and jams.
Barista and Cashier
Starbucks
Augusta
07.2017 - 02.2019
- Prepared high-quality espresso beverages for diverse customer preferences.
- Maintained cleanliness and organization of the coffee preparation area.
- Assisted customers with menu selections and beverage customization.
- Trained new baristas on product preparation and customer service standards.
- Handled cash register transactions and processed payments accurately.
- Collaborated with team members to ensure smooth store operations.
- Advised customers on seasonal promotions and new product offerings.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Housekeeper
Marriott
Augusta
02.2016 - 06.2017
- Cleaned guest rooms to maintain high standards of cleanliness and comfort.
- Restocked supplies including toiletries, linens, and towels for optimal guest experience.
- Reported maintenance issues to ensure prompt resolution and guest satisfaction.
- Followed safety protocols to maintain a safe and hygienic environment for guests and staff.
- Coordinated with team members to efficiently manage cleaning schedules and tasks.
- Conducted deep cleaning tasks as needed to uphold hotel quality standards.
- Trained new staff on cleaning procedures and best practices for efficiency.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Disinfected telephones, light switches and other frequently touched objects.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Banquet Server
Augusta Staffing
Augusta
10.2015 - 01.2016
- Set up banquet tables and chairs according to event specifications.
- Served food and beverages to guests during events promptly.
- Collaborated with kitchen staff to ensure timely food service delivery.
- Provided exceptional customer service by addressing guest inquiries and needs.
- Monitored inventory of supplies and communicated needs to management.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Education
GED -
Augusta Technical College
Skills
- Customer Service
- Cashier
- Microsoft Office
- POS
- Cash Handling
- Cleaning
- Data Entry
- Word
- Coffee Experience
- Host/Hostess
- Barista Experience
- Banquet Experience
- Serving Experience
- Food Preparation
- Upselling
- Busser
- Catering
- Food Service
- Restaurant Experience
- Food Production
- Retail Sales
- Food Handling
- Cooking
Certification
Driver's License
Assessments
- Work Motivation, Expert, 07/01/20
- Work Style: Reliability, Proficient, 07/01/20
Personal Information
Authorized To Work: US
Timeline
Machine Operator
Shaw Industries
03.2019 - Current
Barista and Cashier
Starbucks
07.2017 - 02.2019
Housekeeper
Marriott
02.2016 - 06.2017
Banquet Server
Augusta Staffing
10.2015 - 01.2016
GED -
Augusta Technical College