Shekika Spann
Greensboro
Summary
Experienced medical professional with a strong background in clinical and administrative functions. Recognized for reliable support in patient care and effective communication with healthcare teams. Collaborative and adaptable, adept at meeting changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Tendercare Clinic
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Patient Registration Representative
St. Mary’s Good Samaritan Hospital
11.2020 - 11.2023
- -Assisted patients with questions, complaints, and repayment options.
- -Measuring and recording vital signs, including blood pressure, temperature, pulse, and respiration rates.
- -Verifying insurance, preparing prior authorizations, completing adjustments on patient’s accounts and schedule appointments.
- -Provided information to insurance companies and inquired about claims.
- -Collect co-pays/prepays, answer billing questions, update patients’ insurance information, rebill accounts, and maintain patient records.
- -Greet patients upon arrival, collect personal details and complete registration forms.
- -Accurately documenting patient information in electronic health records (EHR) or other systems, ensuring that medical equipment is clean, functional, and properly stored.
- -Responding to medical emergencies, providing basic life support, and assisting with resuscitation efforts if necessary.
Companion Caregiver
Private Duty
08.2017 - 10.2020
- Supported elderly in daily living activities.
- Monitored patient compliance with prescribed medication regimens.
- Supported patient mobility needs and facilitated range-of-motion exercises.
- Conducted light housekeeping tasks including cleaning and laundry.
- Engaged patients in meaningful conversations and participated in activities to improve their quality of life.
- -Assisting with transportation to medical appointments, social activities, and other outings as needed.
Correctional Officer
Riverbend Rehabilitation Correctional Facility
04.2015 - 08.2017
- Monitored inmate activities to prevent disturbances, escapes, and security breaches.
- Supervised daily activities of inmates encompassing work tasks, recreational periods, and dining schedules.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Education
Medical Assisting -
Ultimate Medical Academy
Madison, GA10.2023
Diploma - undefined
Greene County High School
12.2003
Skills
- Administration
- Time Management
- EKG Monitoring
- Compassion and Attention to Detail
- CPR/First Aid
- Medical Terminology
- Regulations
- Observation
- Infection Control
- Knowledge of Customer Service
- Patient Education
- Monitoring
- Empathy
- Teamwork
- Medication
- Patient Care
- Programs
- Communication
- Microsoft Office
- Problem-Solving
- Vital Signs
Certification
- First Aid Certification
- Peace Officer Certification
- ServSafe
- Certified Medical Assistant
- BLS Certification
Timeline
Medical Assistant
Tendercare Clinic
11.2023 - Current
Patient Registration Representative
St. Mary’s Good Samaritan Hospital
11.2020 - 11.2023
Companion Caregiver
Private Duty
08.2017 - 10.2020
Correctional Officer
Riverbend Rehabilitation Correctional Facility
04.2015 - 08.2017
Diploma - undefined
Greene County High School
Medical Assisting -
Ultimate Medical Academy
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