Shelby Armentrout
Demorest
Summary
Developed high quality customer service and organizational skills in busy, high-traffic environment. Skilled in managing multiple tasks, handling inquiries, and providing administrative support. Seeking to transition into new field, leveraging abilities to enhance efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk Worker
Friese School of Music
03.2024 - Current
- Handled payments from students, filed payments accurately
- Assisted interested students in setting up lesson times
- Managed a high volume of incoming calls, directing callers to appropriate personnel or assisting with their needs.
- Enhanced guest satisfaction by providing exceptional front desk service and promptly addressing inquiries.
Student Worker
Piedmont Conservatory of Music
09.2024 - 01.2025
- Managed front desk duties, handled incoming calls and walk-in inquiries.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Handled paperwork for choirs and ensembles
Employee
Market on the Square
07.2023 - 11.2024
- Worked effectively in fast-paced environments.
- Prepared produce for sandwiches, brewed coffee, scooped ice cream
- Maintained health code standards for fudge an praline making
- Worked flexible hours across night, weekend, and holiday shifts.
- Operated POS system
Education
Bachelor of Arts - Theatre Arts
Piedmont University
Demorest, GA05-2028
Skills
- Customer service
- Time management
- Hospitality services
- Credit and cash payments
- Cash handling
- POS system experience
Timeline
Student Worker
Piedmont Conservatory of Music
09.2024 - 01.2025
Front Desk Worker
Friese School of Music
03.2024 - Current
Employee
Market on the Square
07.2023 - 11.2024
Bachelor of Arts - Theatre Arts
Piedmont University
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