Shelby Gentry
Ranger
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
4
4
years of professional experience
Work History
Medical Office Assistant
Advent Health Gordon
10.2021 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Provided prompt, polite and professional in-person and telephone customer service.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
COVID-19 Screener
Hamilton Medical Center
02.2021 - 09.2021
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Assisted with development and implementation of COVID-19 protocols to establish detailed and clear guidelines.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
Education
Graduate Certificate -
GNTC
CalhounGraduate Certificate - MOA Coding And Billing
GNTC
Calhoun, GAHigh School Diploma -
Sonoraville High School
Calhoun, GA05-2019
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- Positive attitude
- Office administration
- Appointment management
- Phone and email etiquette
- Records management
- Workload management
- Follow-up skills
- Front desk management
- Customer service
Timeline
Medical Office Assistant
Advent Health Gordon
10.2021 - Current
COVID-19 Screener
Hamilton Medical Center
02.2021 - 09.2021
Graduate Certificate -
GNTC
Graduate Certificate - MOA Coding And Billing
GNTC
High School Diploma -
Sonoraville High School
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