Sheldon Brooks
Management/Sales
Savannah
Summary
I worked with the City Of Savannah at the I&D Water Treatment Plant for over 15 years. I started out treating drinking water. I treated surface water coming from Abercorn Creek which is tidally influenced. After 5 years I switched to the maintenance side of the plant. I was on call and made sure all of the equipment was running 24 hours a day. I recently left the City Of Savannah and started working with Consolidated Pipe & Supply for a better schedule for my family. I have developed relationships with many customers from the major construction companies, private utilities and contractors.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Inside Sales
Consolidated Pipe & Supply Inc.
10.2022 - Current
- Worked closely with inside sales team to coordinate efforts around lead generation, prospecting strategies, and follow-up protocols for maximum efficiency.
- Implemented targeted marketing campaigns, generating high-quality leads for the inside sales team to pursue.
- Championed internal training initiatives for new hires on best practices within an inside sales environment.
- Participated in ongoing professional training programs to further hone selling skills and stay current with best practices in inside sales techniques.
Warehouse Manager/Sales
Consolidated Pipe & Supply Inc.
10.2021 - 10.2022
- Met warehouse operational needs through smooth staffing and resource allocation.
- Handled day-to-day shipping and receiving overseeing more than 40 packages per day.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Conducted research to address shipping errors and packaging mistakes.
- Negotiated with various freight companies resulting in cost savings.
- Performed all sales and made relationships with all of the customers/contractors that bought supplies from our warehouse.
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
- Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Kept corporate departments and customers updated on critical shipments.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Managed scheduling and task delegation for 5-member warehouse team.
- Organized records of vehicles, schedules and completed orders.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Superintendent
City Of Savannah
06.2011 - 10.2020
- Maintained state and federal policies.
- Assessed current usage and future needs to determine expansion plans.
- Staff management.
- Preventative maintenance and repairs on all water treatment plant equipment.
- Employee scheduling.
- Employee performance assessment.
- Safety procedures/meetings.
- Purchasing all major equipment and items for the plant.
- Managed complete construction process to maximize quality, cost-controls and efficiency.
- Supported project coordination and smooth workflow by coordinating materials, inspections and contractor actions.
- Built sustainable procedures, defect plans and risk assessment systems with engineers and consultants.
- Maintained compliance with relevant regulatory authorities by remaining transparent on operations.
- Built productive relationships with contractors and staff.
- Managed task delegation and scheduling for 17 employees.
Water Treatment Plant Operator
City Of Savannah
06.2006 - 06.2011
- Collected water samples to test alkalinity, hardness, turbidity and chlorine residual levels.
- Disinfected water with chemicals such as ammonia, chlorine, aluminum sulfate, polymers and phosphate in exact concentrations.
- Adhered to EPA and EPD regulations.
- Operated equipment such as backhoes and forklifts regularly.
- Ensured all state and federal documentation was kept up to date and accurate.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
- Inspected equipment or monitored operating conditions, meters and gauges to determine load requirements and detect malfunctions.
- Directed and coordinated plant workers engaged in routine operations and maintenance activities.
- Worked flexible hours across night, weekend and holiday shifts.
- Monitored company inventory to keep stock levels and databases updated.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Manager
Waffle House
01.2003 - 01.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Skyler's
03.1999 - 03.2002
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
The Grapevine
04.2000 - 04.2001
Education
High School Diploma -
Sol. C. Johnson
Thunderbolt 05.1996 - 05.2000
Skills
Operations management
Staff Management
Documentation
Production planning
Policy and procedure adherence
Data analysis
Certification
Class 2 Water Treatment Operator
Timeline
Inside Sales
Consolidated Pipe & Supply Inc.
10.2022 - Current
Warehouse Manager/Sales
Consolidated Pipe & Supply Inc.
10.2021 - 10.2022
SCUBA Certification
07-2013
Class B CDL
06-2012
Superintendent
City Of Savannah
06.2011 - 10.2020
Water Treatment Plant Operator
City Of Savannah
06.2006 - 06.2011
Class 2 Water Treatment Operator
06-2006
First Aid
06-2006
CPR
06-2006
Manager
Waffle House
01.2003 - 01.2006
Server
The Grapevine
04.2000 - 04.2001
Server
Skyler's
03.1999 - 03.2002
High School Diploma -
Sol. C. Johnson
05.1996 - 05.2000
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