SHELIA WHITEHEAD
Stone Mountain,GA
Summary
Elementary School Teacher with expertise in early education, child development and collaborative teaching methods. Experienced in developing lesson plans to meet district and state standards. Confidently offers classroom instruction and personalized student support using balance of traditional and modern approaches. Dynamic individual with hands-on experience in facilitation and team building for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Experienced trainer in corporate, medical and general education students.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Elementary School Teacher
Dekalb County Schools
07.2024 - Current
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents. Average classroom size, 24 students.
- Taught core subjects of math, science, technology, and writing.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Integrated technology and multimedia tools into lessons to enhance student learning.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
- Established open communication and positive relationships with students, parents, peers, and administrative staff
Business Development Manager/Corporate Field Trainer
Security Safe Solutions
01.2023 - 07.2024
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Represented company and promoted products at conferences and industry events.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Software Implementation Specialist and Trainer
Training Pros
01.2021 - 01.2022
- Training and direction to medical personnel for EMR full implementation plan
- Participated in the beta planning and process development for rollout and online training
- Worked onsite with direct training, and online and onsite classroom training, curriculum development and delivery planning.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Principal Trainer / Project Manager — Review Cycle Management
Grady Healthcare Systems
01.2017 - 01.2018
- Project leadership and development and optimization of business processes for large-scale training solutions for both internal and external clients.
- Developed and managed LMS and training environment.
- Coordinated and developed testing scripts for new software installations and upgrades.
- Created and delivered new hire training and annual awareness training materials for publications and virtual learning.
Project Manager/PB Revenue Cycle Analysis Consultant
Premiere Women’s Healthcare
01.2016 - 01.2017
- Provided business and revenue cycle analysis of services offered for tailoring and enhancements
- Executed staff training and development along with workload assessments and redesign
Epic Ambulatory & Cadence Project Manager, Epic Credentialed Trainer & Consultant
Client Consultant
01.2014 - 01.2016
- Trained providers and practice managers while building classes, assigning participation levels, and managing trainer assignments.
- Audited classes and course materials used in classroom setting and e-learning modules.
Practice Management Project Manager
Laureate Medical Group/Northside Hospital
01.2014 - 01.2015
- Provided Project Management and office optimization for large, multi-specialty practice.
- Coordinated skills assessments and training and development of staff and providers.
- Managed the training of clinical and administrative teams in triage, patient medical assistance, and account management, and patient registrations and intake.
Practice Manager
Georgia Internal Medicine Care Associates, P.C.
01.2001 - 01.2013
- Oversaw accounting, budgeting, and financial reporting.
- Addressed and remedied all patient or team member issues.
- Developed close working relationships with front office and back office staff.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Project Manager / Professional Facilitator
Leadership Strategies
01.1996 - 01.2001
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed lesson plans, instructional materials and written practice tests for training courses.
- Facilitated virtual, in-person and blended learning sessions.
Management Development Project Manager
Xerox Corporation
01.1980 - 01.1995
- Planned, designed, and scheduled phases for large projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Facilitated workshops to collect project requirements and user feedback.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Education
Master of Arts - Elementary Education
Clayton State University
Morrow, GA05-2025
Master of Arts - Instructional Design
Walden University
Minneapolis, MN04-2020
Bachelor of Science - Organizational Leadership
Michigan State University
East Lansing, MI08-1977
Skills
- Problem-solving skills
- Cultural awareness
- Verbal and written communication
- Lesson planning
- Interactive learning
- Literacy instruction
- Organizational skills
- Instructional design
- Relationship building
- Critical thinking
- Differentiated instruction
- Conflict resolution
- Collaborative teamwork
- Student assessment
- Classroom management
- Technology integration
Certification
- Project Management Professional (PMP) - Project Management Institute.
Timeline
Elementary School Teacher
Dekalb County Schools
07.2024 - Current
Business Development Manager/Corporate Field Trainer
Security Safe Solutions
01.2023 - 07.2024
Software Implementation Specialist and Trainer
Training Pros
01.2021 - 01.2022
Principal Trainer / Project Manager — Review Cycle Management
Grady Healthcare Systems
01.2017 - 01.2018
Project Manager/PB Revenue Cycle Analysis Consultant
Premiere Women’s Healthcare
01.2016 - 01.2017
Epic Ambulatory & Cadence Project Manager, Epic Credentialed Trainer & Consultant
Client Consultant
01.2014 - 01.2016
Practice Management Project Manager
Laureate Medical Group/Northside Hospital
01.2014 - 01.2015
Practice Manager
Georgia Internal Medicine Care Associates, P.C.
01.2001 - 01.2013
Project Manager / Professional Facilitator
Leadership Strategies
01.1996 - 01.2001
Management Development Project Manager
Xerox Corporation
01.1980 - 01.1995
Master of Arts - Elementary Education
Clayton State University
Master of Arts - Instructional Design
Walden University
Bachelor of Science - Organizational Leadership
Michigan State University
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