Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelis Eggletom

Duluth

Summary

Proactive professional with experience executing quality care in high-pressure situations. Deep knowledge of emergency medicine with outstanding team communication skills. Proudly demonstrated commitment, compassion, and reasoned thinking while performing tasks rapidly to enhance patient outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

Metro Atlanta Ambulance
Alpharetta
02.2020 - 10.2025
  • Responded swiftly to emergency calls, ensuring timely medical assistance and safe transport.
  • Delivered comprehensive patient care during transport, prioritizing comfort and stability.
  • Collaborated with healthcare teams to evaluate patient conditions and tailor appropriate treatment plans.

Call Center Representative

MG Credit
Jacksonville
05.2017 - 12.2020
  • Managed high-volume inbound customer inquiries, enhancing customer satisfaction and loyalty.
  • Resolved customer complaints through active listening and effective problem-solving, improving overall customer experience.
  • Processed account updates and transactions accurately, ensuring data integrity and compliance with company standards.

Education

Some College (No Degree) - Nursing

Chattahoochee Technical College
Marietta, GA

Skills

  • Basic life support
  • Patient assessment
  • Trauma care
  • Electrocardiogram interpretation
  • Vital signs monitoring
  • IV fluid replacement
  • Burn treatment
  • Medical documentation
  • Emergency vehicle operation
  • Patient transportation
  • Medical equipment use
  • Infection control
  • Crisis intervention
  • Time management
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Conflict resolution
  • Teamwork
  • Active listening
  • Clear communication
  • Compassion and empathy
  • Stress management
  • Reporting and documentation
  • Medical volunteer
  • Patient transport
  • Problem-solving
  • Reporting and documentation

Certification

  • Emergency Medical Technician
  • American Heart Association Basic Life Support

Timeline

Emergency Medical Technician

Metro Atlanta Ambulance
02.2020 - 10.2025

Call Center Representative

MG Credit
05.2017 - 12.2020

Some College (No Degree) - Nursing

Chattahoochee Technical College
Shelis Eggletom