Summary
Overview
Work History
Skills
Timeline
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Shelley Richardson

Carrollton

Summary

Developed leadership and organizational skills in dynamic manufacturing environment, excelling in team coordination and process improvement. Extensive experience in managing production schedules and ensuring quality standards are met. Looking to expand my skill set further, bringing strong problem-solving abilities and commitment to achieve operational excellence.

Overview

13
13
years of professional experience

Work History

Automotive Production Team Lead

Magna Decostar Industries
11.2014 - 09.2023
  • Internationally trained at Hitachi Astemo plant in Fukushima, Japan to train and support the Nissan P33A program launch here in the U.S
  • Occupied multiple roles with the transition closing of the Nissan P32R program to launching the P33A program.
  • Actively trained new employees on standardized work based on the 5S core values as well as performed daily and weekly audits for safety, work process, quality control, work place hazards, and team evaluations.
  • Attended course on the Nissan Manufacturing 4M Platform used in tracking production changes in Quality Control and Containment in Smyrna, TN at The College of Applied Science.

Rental Fleet and Department Manager

Scott Evans Nissan
01.2013 - 01.2014
  • Originated rental agreements and contracts while verifying and implementing all state requirements
  • Managed all insurance claim agreements while collaborating with collision centers; careful to follow strict Nissan North America warranty claims and approvals
  • Administered, managed, and monitored department accounts receivables, payables, collections, as well as repossessions
  • Maintained all service, maintenance, and repairs to rental fleet of 38+ vehicles
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

Inventory and Dealer Incentives Administrator

All-Pro Auto Group
01.2011 - 01.2013
  • Administered all incentives for sales and finance department incentives with both Hyundai and General Motors manufacturing
  • Assisted warranty administrator in warranty claim submissions and tracking
  • Managed and monitored all new and used inventory for both Hyundai and General Motors, at all points of transit
  • Submitted incentives to manufacture as well as reconciled monthly financial statements within a strict and timely resolution process deadline

Skills

  • Manufacturing experience
  • Training and mentoring
  • Standard operating procedures
  • Health and safety compliance
  • Team development
  • Schedule management
  • Employee development
  • Workflow optimization
  • Production planning
  • Performance improvements
  • Schedule coordination
  • Waste reduction

Timeline

Automotive Production Team Lead

Magna Decostar Industries
11.2014 - 09.2023

Rental Fleet and Department Manager

Scott Evans Nissan
01.2013 - 01.2014

Inventory and Dealer Incentives Administrator

All-Pro Auto Group
01.2011 - 01.2013

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Shelley Richardson