Summary
Overview
Work History
Education
Skills
RELEVANT EXPERIENCE
Timeline
Generic

SHENIAH CINEAS

Grayson

Summary

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering a collaborative work environment to achieve collective goals. Skilled in recruitment, training, and retention of volunteers and employees, with a strong focus on fostering collaboration and adaptability. Known for effective communication, problem-solving, and a results-driven approach.

Overview

5
5
years of professional experience

Work History

Supervisor

Chick-Fil-A
01.2020 - Current
  • Cross-training existing and new employees to maximize team agility and performance.
  • Providing great customer service
  • Resolving staff member and customer conflicts by actively listening to concerns and finding appropriate middle ground.
  • Accomplishing multiple tasks within established timeframes.
  • Maintaining professional, organized, and safe environment for employees and patrons.
  • Improving safety procedures to create safe working conditions for workers.
  • Established team priorities, maintained schedules and monitored performance.
  • Establishing performance goals for employees.
  • Providing feedback on methods for reaching specific milestones at work.
  • Create spaces for outlets of communicating external conflicts (family losses, school issues, etc.)
  • Implemented business strategies that increased overall profit, bringing in +$2000 daily

Shelter Coordinator Intern for Volunteers

Drawchange
12.2024 - 05.2025
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Coordinated program involving multiple groups of people, resulting in successful community outreach initiatives.
  • Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
  • Managed and tracked volunteer hours and progress to support accurate documentation.
  • Increased awareness of organization's mission through effective social media strategies and content creation.
  • Provided ongoing support to volunteers and employee throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization's goals.

Education

Bachelor of Science - Psychology

Kennesaw State University
Kennesaw, GA
08-2025

Skills

  • Research and Analysis
  • Training and mentoring
  • Teamwork and Collaboration
  • Cultural Awareness
  • Strategy implementation
  • Excellent Communication
  • Decision-Making
  • Teambuilding
  • Dependable and Responsible
  • Problem-Solving
  • Multitasking Abilities
  • Critical Thinking
  • Active Listening
  • Experience with Microsoft office
  • Excellent time management
  • Great verbal and written communication
  • Customer service
  • Staff management
  • Goal oriented
  • Attention to detail
  • Teamwork and collaboration

RELEVANT EXPERIENCE

  • Learning and behavior
  • Psychopharmacology
  • Cognitive psychology
  • Human development

Timeline

Shelter Coordinator Intern for Volunteers

Drawchange
12.2024 - 05.2025

Supervisor

Chick-Fil-A
01.2020 - Current

Bachelor of Science - Psychology

Kennesaw State University

Similar Profiles

CREATE PROFILE
SHENIAH CINEAS