Welcome patients and visitors by greeting patients and visitors, in person or over the telephone; answering or referring inquiries.
Optimizes patient's satisfaction, provide time and treatment room utilization by scheduling appointments in person or by telephone.
Maintains patient accounts by obtaining, recording and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; collecting and expediting third-party claims.
Helps patients in distress by responding to emergencies.
Processed and reconciled patient charges.
Maintained and audited the surgery schedule and applied scheduling guidelines in an efficient and equitable manner.
Scheduled all surgeries; Communicated with hospitals to schedule procedures at facility, surgical representatives for equipment requests and patients to give pre-operative instructions.
Communicate with office personnel concerning insurance, co-pays and deductibles.
Maintains medical supplies inventory and performing preventive maintenances to keep medical equipment operating.
Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
Prepares patients for examination by performing preliminary physical tests; weight and temperature and reporting patient history summary.
Secures patient information and maintains patients confidence by completing and safeguarding medical records; completing diagnostic coding procedure coding and keeping patient information confidential.
Perform other administrative duties as assigned by the office manager.