Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
14
14
years of professional experience
1
1
Certification
Work History
LPN Office Nurse
Wellstar Medical Group
05.2021 - Current
Cared for wounds, provided treatments, and assisted with procedures.
Assisted provider with various examinations and procedures including pap, steroid injections and I&D procedures.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Used aseptic techniques to provide sterilized wound care and dressing applications.
Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
Answered incoming phone calls from patients to provide assistance and triage medical concerns.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Administered medications (oral,topical, IM,subcutaneous,rectal, and oxygen to patients.
Assessed patients' temperature, pulse, and blood pressure ,pain score, respirations, O2 Sat and recorded in electronic medical records.
Gather information from patient and/or family member to identify major complaints,symptoms or reason for seeking healthcare and review current medications.
Evaluated patient histories, complaints, and current symptoms.
Competence with performing EKG,checking blood glucose, A1C, obtaining throat,nasal swabs for Covid,Strep and RSV.
Coordinated patient referrals to other specialists and assist with transfers to other facilities(ER).
Managed various general office duties such as answering multiple telephone lines, completing insurance physical, disability and FMLA forms, and assisted patient with completion of patient medication assistance application.
Competence with CGMs(Dexcom and Freestyle Libre) able to apply, teach application to patient and/or family member.
Conduct monthly checks of Emergency Box, Oxygen tanks and AED. Stock rooms and order supplies.
Provider Diabetes Education including insulin usage.
Complete Prior Authorization for medications with insurance companies.
Maintain and record medication log based on policy and procedure . Profincey in (EPIC and Eclinical )EMR systems.
LPN
Mercy Care
10.2019 - 05.2021
Provide medical care and services for homeless and uninsured during the height of the COVID Crisis.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Cared for wounds, provided treatments, and assisted with procedures.
Performed routine evaluations of each patient's status, needs, and preferences.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention.
Administered medications and injections to patients. Provided Covid testing and Vaccines along side with the CDC personnel.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Evaluated patient histories, complaints, and current symptoms.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Delivered emotional support to patients and families during challenging times.
Monitor and maintain Vaccine temperatures to ensure effectiveness based on CDC policy and procedures.
Patient Service Representative
ZOLL Medical Corporation
03.2016 - 11.2019
Provided exceptional customer service to patients, answering questions and addressing concerns.
Verified insurance eligibility and coverage for patients.
Entered patient demographic and insurance data into electronic medical record system.
Filed and maintained patient records in accordance with HIPAA regulations.
Met with patients and family members in their homes or at the hospital regards to applying and instructing how to use the Portable AED system (Lifevest).
LPN Charge Nurse
Fort Valley Health And Rehabilitation
02.2019 - 08.2019
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
Assembled and used equipment such as catheters, tracheotomy kits, or oxygen suppliers to effectively manage patient care.
Assisted in coordinating transfers, discharges and admissions to establish smooth transition of patients.
Maintained and promoted autonomy and rights of patients to provide protection and enforce dignity and respect.
Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
Documented patient care plans and progress to enable tracking history and maintain updated records.
Collaborated with interdisciplinary teams to establish proper patient care and provide education to patients and family members.
Educated patients to provide information on health promotion and disease prevention.
Promoted patient independence by teaching self-care skills and explaining conditions and medications.
Administered medications and injections to patients.
Monitored patient health conditions to report changes to assigned physician.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
Coordinated patient transfers to other facilities.
Led and managed (3-4) CNAs and nursing students to develop professional expertise in providing excellent care for our patients
Certified Medical Specialist
Grifols Biomat USA
04.2018 - 02.2019
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Followed established safety protocols and standards to minimize risk of infection and injury.
Provided guidance and support to laboratory personnel.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
LPN Office Nurse
Georgia Heart Physicians
11.2015 - 04.2018
Assisted in diagnosis and treatment of conditions such as unstable angina, cardiomyopathy, coronary artery disease and cardiac dysrhythmia.
Conducted initial assessments, documented findings in patient records and notified physicians of abnormal findings.
Administered medication, pain management and analysis of patient responses to interventions to improve individual performance.
Evaluated patient histories, complaints, and current symptoms.
Educated family members and caregivers on patient care instructions.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Operated Coumadin (INR) clinic twice a week.
Educated patient on diet and medications changes as per provider orders.
Obtain vital signs and EKGs.
Completed FMLA and disability forms.
LPN
Certi-Temp
06.2014 - 11.2015
Supported physicians in medical diagnosis by taking vital signs, performing initial assessments and collecting samples for lab analysis.
Evaluated patient histories, complaints, and current symptoms.
Educated family members and caregivers on patient care instructions.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Performed Prior authorizations for STAT CT Scans and MRIs as ordered by provider to effectively diagnosis patient's condition.
Schedule appointments and reviewed lab results with patients.
Charge Nurse
Rosewood Nursing Home
01.2010 - 06.2014
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Supervised and managed daily scheduling, tasking, and administration.
Collaborated with other healthcare professionals to provide quality patient care.
Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
Cared for patients' wounds and changed dressings.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Education
Associate of Science - Diploma For Practical Nursing
Middle Georgia Technical College
Warner Robins, GA
Skills
Critical Thinking
Vocational Support
Immunization Administration
Wound Care
Patient Assessments
Patient Triaging
Epic Systems
EKG Administration
Medication Administration
Licensed Practical Nurse
Assisting Physicians
Certification
Licensed Practical Nurse-Compact Multi-state
CPR certified (AHA)
Timeline
LPN Office Nurse
Wellstar Medical Group
05.2021 - Current
LPN
Mercy Care
10.2019 - 05.2021
LPN Charge Nurse
Fort Valley Health And Rehabilitation
02.2019 - 08.2019
Certified Medical Specialist
Grifols Biomat USA
04.2018 - 02.2019
Patient Service Representative
ZOLL Medical Corporation
03.2016 - 11.2019
LPN Office Nurse
Georgia Heart Physicians
11.2015 - 04.2018
LPN
Certi-Temp
06.2014 - 11.2015
Charge Nurse
Rosewood Nursing Home
01.2010 - 06.2014
Associate of Science - Diploma For Practical Nursing
Middle Georgia Technical College
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ANNETTE BAPTISTEANNETTE BAPTISTE
Front Office Specialist at Wellstar Medical GroupFront Office Specialist at Wellstar Medical Group