Sherica Jackson
Atlanta
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
23
23
years of professional experience
Work History
Store Manager
Family Dollar
Atlanta
10.2024 - 06.2025
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Oversaw inventory management, including stock ordering and product placement.
- Implemented merchandising strategies to maximize product visibility and sales potential.
- Resolved customer inquiries and complaints to promote positive shopping experiences.
- Led staff meetings to communicate goals, updates, and operational changes effectively.
Store Manager
Dollar General
Newnan
04.2022 - 05.2024
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Oversaw inventory management, including stock ordering and product placement.
- Trained and developed staff to enhance performance and team collaboration.
- Implemented merchandising strategies to maximize product visibility and sales potential.
Department Manager/Assistant Manager
Wal-Mart
Fayetteville
10.2013 - 05.2022
- Performed daily duties pertaining to the successful operation of a department in a meat retail setting, duties included primal meat production, ground meat production, seasonal item awareness, cross merchandising, displaying for freshness, understanding trends and customer needs/wants and dealing with ambiguity.
- Train new employees in all company policies and procedures
- Motivate employees to meet deadlines and goals
- Plan and delegate workload to employees
- Accomplishes department objectives by managing staff; planning and evaluating department activities
- Maintains staff by recruiting, selecting, orienting, and training employees
- Establishes strategic goals by pertinent business, financial, services, and operations information
Auditor/Security Officer/Dispatcher
Isle of Capri Casino Lula
Lula
11.2011 - 08.2014
- Planned, directed, and led security audits for the company
- Evaluated and modified security controls system
- Analyzed efficiency, compliance, and effectiveness of the information processing systems and implemented security policies
- Created and implemented a system for identifying risk and threats to the IT systems
- Updated IT documentation process and procedures
- Collaborated with the development team and ensured security policies are in-line with company's procedure
Cashier
Western Sizzlin-Clarksdale
Clarksdale
07.2002 - 06.2006
- Monitoring the status of placed orders and encouraging the workers for faster preparation of orders
- Assuring the quality of food and arrangement of dishes are as per the standards marked by the higher authorities
- Maintaining detailed records of served orders and collected cash
- Assisting the cashier in generation of the daily cash reports
Education
Phlebotomy
Coahoma Community College
Clarksdale, MS01.2011
Medical Billing and Coding
Coahoma Community College
Clarksdale, MS01.2010
High School (Diploma) -
Clarksdale High School
Clarksdale, MS01.2004
Skills
- Inventory management
- Customer service
- Merchandising strategy
- Staff training
- Sales optimization
- Conflict resolution
- Team leadership
- Supply chain coordination
- Performance tracking
- Time management
- Problem solving
Timeline
Store Manager
Family Dollar
10.2024 - 06.2025
Store Manager
Dollar General
04.2022 - 05.2024
Department Manager/Assistant Manager
Wal-Mart
10.2013 - 05.2022
Auditor/Security Officer/Dispatcher
Isle of Capri Casino Lula
11.2011 - 08.2014
Cashier
Western Sizzlin-Clarksdale
07.2002 - 06.2006
Phlebotomy
Coahoma Community College
Medical Billing and Coding
Coahoma Community College
High School (Diploma) -
Clarksdale High School
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