Summary
Overview
Work History
Education
Skills
Timeline
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Sherita Bell

Jonesboro

Summary

Dynamic professional with a positive attitude and a valid driver's license, experienced in enhancing customer satisfaction at Amazon. Proven ability to optimize delivery routes at Kroger, training new drivers on safety protocols. Skilled in teamwork and collaboration, consistently improving service delivery and operational efficiency in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Kroger
05.2022 - Current
  • Navigated routes using GPS systems, optimizing travel time and fuel efficiency.
  • Trained new drivers on safety protocols and best practices for efficient deliveries.
  • Delivered packages to customer doorsteps and business offices.

Customer Service Representative

Amazon
12.2019 - 03.2022
  • Resolved customer inquiries efficiently through multi-channel communication methods.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

CNA

Rose Health Care
02.2016 - 04.2019
  • Participated in quality improvement initiatives to enhance service delivery and operational efficiency within the facility.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Education

Woodfield H. S.
Greenville, NC
06-2011

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

Delivery Driver

Kroger
05.2022 - Current

Customer Service Representative

Amazon
12.2019 - 03.2022

CNA

Rose Health Care
02.2016 - 04.2019

Woodfield H. S.

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Sherita Bell