Sherly Thamar Alberique
Port Wentworth
Summary
Dynamic team leader with a proven track record at Walmart, enhancing team productivity through effective coaching and conflict resolution. Skilled in goal setting and quality improvement, I empowered team members to excel, resulting in increased customer satisfaction ratings. Adept at fostering collaboration and prioritizing tasks to achieve shared objectives.
Overview
5
5
years of professional experience
Work History
Team Leader
Walmart
09.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Stocker
Warehouse Shoe Sale
10.2019 - 03.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Education
No Degree -
What A Blessing Training LLC
Port Wentworth, GA09-2024
GED -
College Beraca
P-de-P, Haiti07-2019
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Documentation and reporting
- Work planning
- Goal setting
- Quality improvement
Languages
Spanish
Professional Working
English
Full Professional
French
Native or Bilingual
Timeline
Team Leader
Walmart
09.2023 - Current
Stocker
Warehouse Shoe Sale
10.2019 - 03.2022
No Degree -
What A Blessing Training LLC
GED -
College Beraca
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