Sherrmique Davis
Moultrie
Summary
Outstanding worker, skilled in working in fast paced environments, providing speed and efficiency. Experienced in customer service roles. Demonstrates a strong capability in maintaining high call control, adhering scripts, and leveraging customer service skills to boost performance. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Beef Trimmer
National Beef Packing Company
09.2021 - Current
- Ensured product quality through meticulous inspection of beef for defects or contamination before packaging.
- Supported company goals by consistently meeting deadlines for daily production quotas without sacrificing quality standards.
- Exhibited expertise in various cutting techniques, tailoring each task according to specific customer requirements.
- Enhanced workplace safety by properly maintaining and sanitizing knives and other cutting tools.
Customer Service Presentative
Evicore Healthcare
09.2018 - 03.2019
- Answering calls, and responding efficiently and accurately, explaining possible solutions, and ensuring that clients feel supported and valued.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Skilled at working independently and collaboratively in a team environment.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Cahier
Zaxbys
02.2009 - 04.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Colquitt County High School
Moultrie, GA05-2013
Skills
- Speed and efficiency
- Knife handling
- Workplace safety
- Problem resolution
- Customer service
- Active listening
- Critical thinking
Timeline
Beef Trimmer
National Beef Packing Company
09.2021 - Current
Customer Service Presentative
Evicore Healthcare
09.2018 - 03.2019
Cahier
Zaxbys
02.2009 - 04.2014
Colquitt County High School
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