Sherry A. Jackson
Austell
Summary
Dedicated phlebotomist with expertise in blood collection and patient care. Proven ability to train new staff effectively while adhering to HIPAA guidelines and infection control standards. Ready to contribute to a collaborative healthcare environment.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Phlebotomist, Preceptor
WellStar Kennestone Hospital
Marietta
09.2024 - Current
- Collected blood samples using proper techniques and safety protocols.
- Maintained accurate records of patient information and sample collection details.
- Facilitated training sessions for new staff on phlebotomy procedures and best practices, enhancing team competency.
- Followed hospital policies for infection control and specimen handling procedures.
- Adhered to HIPAA guidelines regarding patient privacy.
- Conducted hands-on workshops to improve practical skills in blood collection techniques, supporting staff development.
- Reviewed patient charts prior to collecting specimens to ensure accurate labeling of samples according to protocol standards.
- Delivered training and instruction on proper phlebotomy techniques to new staff, ensuring adherence to safety protocols.
- Instructed students on how to identify different types of blood samples for testing purposes.
Phlebotomist, Courier, Preceptor
Keystone Labs
Asheville
08.2022 - 09.2024
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Delivered packages efficiently across designated routes to ensure timely service.
- Communicated effectively with customers regarding delivery status and issues.
- Assisted in training new couriers on best practices and company procedures.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Responded quickly to emergency situations requiring immediate action.
Customer Service Representative, Preceptor
Marion Wing Factory
Marion
04.2021 - 08.2023
- Oversaw daily operations, enhancing restaurant flow and customer satisfaction.
- Monitored compliance with health and safety regulations, promoting a safe dining environment.
- Collaborated with management to enhance training processes and techniques.
- Evaluated servers' performance through direct observation of customer interactions, providing feedback for service improvement.
- Ensured that all trainees are aware of the company's policies and procedures regarding workplace safety.
Education
Certified Phlebotomy Technician (CPT) - Phlebotomy
McDowell Technical Community College
Marion, NC08.2023
High School Diploma -
Penn Foster Career School
Scranton, PA05.2020
Skills
- Blood collection
- Venipuncture and capillary puncture
- Specimen handling
- Specimen labeling procedures
- Safety protocols
- Infection control
- HIPAA compliance
- Records management
- Patient care
- Emergency response
- Training new staff
- Time management
- Problem solving
- Team collaboration
- Attention to detail
- Communication skills
- Patient interaction
Certification
BLS Certification
Timeline
Phlebotomist, Preceptor
WellStar Kennestone Hospital
09.2024 - Current
Phlebotomist, Courier, Preceptor
Keystone Labs
08.2022 - 09.2024
Customer Service Representative, Preceptor
Marion Wing Factory
04.2021 - 08.2023
Certified Phlebotomy Technician (CPT) - Phlebotomy
McDowell Technical Community College
High School Diploma -
Penn Foster Career School