Shinida Chesifu
Douglasville
Summary
A dynamic and results-oriented professional and pre-medicine student with a proven track record at The Potters Behavioral Medicine Clinic, adept in TMS system configuration and enhancing patient care through effective medical records management. Demonstrates exceptional leadership and interpersonal communication skills, successfully leading projects to improve clinical practices. Achieved significant improvements in patient chart accuracy and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
TMS Technician
The Potters Behavioral Medicine Clinic
Hiram
08.2024 - Current
- Prepared reports on the status of TMS systems and provided recommendations for improvement.
- Provided excellent customer service by effectively communicating with patients, families, staff, and staff in other clinic departments.
- Assisted in the development of training materials for users of the TMS system.
- Cleaned medical equipment or facilities.
- Generated detailed documentation for all modifications made to the TMS system.
- Configured TMS systems according to customer requirements.
- Documented information in patient charts, and communicated status updates to the interdisciplinary care team.
- Assisted in training technicians, medical students, or other staff members.
- Adjusted settings or positions of medical equipment.
- Analyzed user feedback and implemented changes as necessary to optimize the use of the TMS system.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Tracked patients during tests and surgeries with assistance of EEG, EP instruments and video recording equipment.
Office Assistant
The Potters Behavioral Medicine Clinic
Villa Rica
08.2024 - Current
- Greeted patients, determined their needs, and directed them to the appropriate personnel.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Collected, counted, and disbursed money to complete basic bookkeeping and banking transactions.
- Provided patient service, addressing inquiries, and resolving issues promptly.
- Answered phone calls and directed them to appropriate personnel.
- Collected and entered payment data into the system, maintaining complete confidentiality and accuracy.
- Answered incoming calls professionally and directed callers to the appropriate personnel.
- Copied, sorted, and filed records of office activities and business transactions.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Communicated with patients, employees, and medication representatives to answer questions and address complaints.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Typed, formatted and edited correspondence and other documents.
- Managed daily office operations and maintained a clean and efficient workspace.
- Provided excellent service and attention to patients, whether face-to-face or through phone conversations.
- Approached patients and engaged in conversation through the use of effective interpersonal and people skills.
Sunday School Teacher (Unpaid/volunteer)
RCCG Praise Chapel
Douglasville
09.2019 - Current
- Adapted teaching methods and materials to meet the varying needs and learning styles of students.
- Provided childcare services during large-scale church events or trips.
- Coordinated with parents and guardians to support students' spiritual growth outside of class.
- Attended school functions such as parent meetings or open houses to answer questions about the Sunday School program.
- Organized charity and fundraising events to raise money for great cause.
- Facilitated small groups or one-on-one sessions with students who needed additional help.
- Developed group projects that focused on developing social skills among students.
- Utilized storytelling techniques to make biblical teachings accessible and relatable to students.
- Attended teacher training workshops and conferences to enhance teaching skills and knowledge.
- Conversed with children's parents after class to establish cooperative relationships.
- Communicated regularly with parents regarding their child's progress in the Sunday School program.
- Developed and implemented weekly lesson plans based on biblical teachings and morals.
- Leveraged Bible to motivate, encourage and guide children.
- Planned games, songs and dances as part of religious curriculum.
- Answered student questions, addressed needs and deescalated tense or emergency situations.
- Worked with ministry team to gather materials for lessons.
- Provided guidance and support to students facing personal and spiritual challenges.
- Assisted in the recruitment and training of new Sunday School volunteers and teachers.
- Advocated for children and children's programs to parents and church staff.
- Presented and prepared weekly sermons and bible lessons for congregation.
- Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
- Encouraged positive behavior among students through rewards and recognition systems.
- Collaborated with church leaders to align Sunday School curriculum with overall church goals.
- Supported special events such as field trips and holiday parties for students.
- Facilitated engaging class discussions to deepen students' understanding of biblical stories.
- Coordinated and organized special holiday and spiritual events to boost community interest.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated with other volunteers to create a positive work environment.
- Developed and implemented fundraising approaches to raise money for cause.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
Certified Nurse Assistant
PruittHealth
Austell
02.2024 - 04.2025
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Reported any changes in a patient's condition immediately to the supervising nurse.
- Distributed drinking water and nourishment to residents.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Documented activities and recorded information in EMR system.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Provided emotional support to family members during difficult times.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Prepared rooms for incoming patients by setting up medical equipment and making beds according to hospital protocols.
- Collected samples for laboratory testing under the direction of a registered nurse or physician.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Participated in team meetings with nurses, physicians and other healthcare personnel regarding patient care needs.
- Helped residents walk with or without self-help devices.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Monitored food intake to ensure proper nutrition is maintained.
- Assisted with ambulation training for those who are physically impaired.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Observed patient behavior and reported any changes to the supervising nurse.
- Provided companionship by talking with the patient about current events or topics of interest.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Measured urine output on a regular basis to assess kidney function.
- Reminded patients to take prescribed medications or nutritional supplements.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents in preparing for activities and social programs.
- Provided compassionate care to elderly, disabled and terminally ill individuals.
- Helped nursing staff develop individualized plans of care for each patient.
- Responded quickly to emergency situations in order to provide life-saving interventions.
Volunteer
Medical Students Making a Difference (MSMD GSU)
Atlanta
10.2021 - 12.2023
- Participated in team-building exercises to strengthen relationships among volunteers.
- Promoted community resources through printed marketing material, email newsletters, and social media campaigns.
- Collaborated with other volunteers to create a positive work environment.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
- Provided guidance and support to fellow volunteers during their shifts.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Attended weekly meetings to discuss progress and future initiatives.
Shadowing Student
Downtown Atlanta Dentistry
Atlanta
05.2023 - 06.2023
- Carefully observed dental procedures, such as crowns, fillings, extractions, and implants.
- Gained insight into the daily operations of a hospital or clinic environment.
- I shadowed medical staff to observe diagnostic techniques, cleaning techniques, and treatments used for patients.
- Assisted in preparing examination rooms by stocking supplies and sanitizing surfaces between patients.
- Observed front desk and billing operations to gain insight into how health insurance works, and how patients are billed for dental services.
- Assisted front office schedule coordinators by sending out patient appointment reminders.
- I shadowed dental professionals to learn the best approaches and appropriate methods to handle issues.
- Reviewed patient charts before visits to obtain relevant information about each case.
STEM Tutor
Georgia State University
Atlanta
08.2022 - 05.2023
- Prepared handouts, study materials and other teaching aids.
- Utilized online resources such as video lectures and interactive modules for supplemental instruction.
- Personalized sessions for each student to address diverse learning needs.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Motivated students using feedback and encouragement.
- Organized review sessions prior to exams or assessments.
- Guided students, teaching methods for working assignments and determining correct solutions.
- Provided feedback on assignments and projects completed by students.
- Advised students on appropriate study habits necessary for successful completion of coursework.
- Recommended supplementary books, software, and other learning materials.
- Reviewed class materials and discussed reading assignments, boosting comprehension.
- Demonstrated knowledge of various teaching methods and strategies for diverse learners.
- Asked key questions prompting specific student responses to assess tutoring session progress.
- Collaborated with faculty members to ensure student success in STEM courses.
- Created instructional materials such as worksheets, presentations, and activities for the classroom setting.
- Evaluated student progress throughout the semester to identify areas of improvement.
- Communicated with teachers and parents about student progress and achievements.
- Explained tutoring services and booked tutoring appointments.
- Helped students develop critical thinking skills applicable to STEM fields.
- Incorporated technology into lessons to provide a more engaging learning experience.
- Taught note-taking techniques and test strategies.
- Assessed student knowledge, identified learning needs and set learning goals.
- Attended training sessions, enhancing tutoring practices and techniques.
- Encouraged active participation during class discussions by asking open-ended questions.
- Facilitated group activities that promote collaboration among peers.
- Assessed student understanding of course material through tests and quizzes.
- Built student self-confidence by working through stages of study concepts and using positive reinforcement techniques.
- Presented tutoring workshops and academic support sessions for small groups.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Medical Scribe
AQuity Solutions
Cary
05.2022 - 06.2022
- Translated medical jargon and short-hand data into correct terminology.
- Took dictation using shorthand, stenotype machine or headsets, and transcribing machines.
- Assisted physicians during patient visits by taking detailed notes on interactions and treatment plans.
- Contributed to patient care by facilitating the order of tests and prescriptions under physician guidance.
- Reviewed diagnostic and procedural terminology for accuracy.
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
- Made corrections when needed to grammar, spelling, and syntax.
- Evaluated charts, documents, and orders and made timely corrections.
- Reconciled clinical notes, patient forms, and health information for compliance with HIPAA rules.
- Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Prioritized and managed multiple tasks simultaneously in a high-pressure environment.
- Determined correct ICD-10 and CPT codes for use in medical record.
- Transcribed audio recordings of medical consultations into comprehensive written documents.
- Transcribed dictation for variety of medical reports.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Demonstrated proficiency in use of software programs utilized within healthcare setting.
- Managed and organized medical documents to ensure easy access for healthcare providers.
Education
Bachelor of Science - Biological Sciences
Georgia State University
Atlanta, GA12-2023
Skills
- Patient charting
- Medical records management
- TMS system configuration
- Good clinical practice
- Problem solving
- Leadership
- Analytical and critical thinking
- Multitasking
- Conflict resolution
- Adaptable teaching methods
- Data documentation
- Medical equipment operation
- Interpersonal communication
- Time management
Accomplishments
- Deans List award recipient on 06/13/2023 from Georgia State University.
- Hope Scholarship recipient on 06/08/2020 as awarded by GA Features.
Certification
- Certified TMS Technician completion of clinical training awarded on 09/06/2024
- Certified Nurse Assistant License awarded on 07/10/2022
- Basic Life Support Training Completion certificate awarded on 06/17/2022
Affiliations
- Mobile and Home service hairdresser and hair stylist serving the Douglasville, Hiram, Austell, Marietta, Smyrna, and Atlanta areas of Georgia.
- Independent consultant for Paparazzi Jewelry. Marketing strategist and sales coordinator for wholesale accessories.
- Social Media content creator for YouTube, Instagram, TikTok, and Facebook.
Languages
English
Native/ Bilingual
French
Full Professional
References
References available upon request.
Timeline
TMS Technician
The Potters Behavioral Medicine Clinic
08.2024 - Current
Office Assistant
The Potters Behavioral Medicine Clinic
08.2024 - Current
Certified Nurse Assistant
PruittHealth
02.2024 - 04.2025
Shadowing Student
Downtown Atlanta Dentistry
05.2023 - 06.2023
STEM Tutor
Georgia State University
08.2022 - 05.2023
Medical Scribe
AQuity Solutions
05.2022 - 06.2022
Volunteer
Medical Students Making a Difference (MSMD GSU)
10.2021 - 12.2023
Sunday School Teacher (Unpaid/volunteer)
RCCG Praise Chapel
09.2019 - Current
Bachelor of Science - Biological Sciences
Georgia State University
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