Shinita Howard
Atlanta
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
14
14
years of professional experience
Work History
Procurement Officer
Department of Human Services
01.2012 - Current
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Developed and strengthened supplier relationships.
Bartender
Gochas Tapas Bar
05.2023 - 06.2025
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Bartender
All In Sports Bar
07.2022 - 03.2023
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Seven Sports Bar & Grille
10.2019 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Top Sales each month for two years.
Education
Bachelor of Science - Sociology
Albany State University
Albany, GA05-2016
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
Timeline
Bartender
Gochas Tapas Bar
05.2023 - 06.2025
Bartender
All In Sports Bar
07.2022 - 03.2023
Server
Seven Sports Bar & Grille
10.2019 - 04.2022
Procurement Officer
Department of Human Services
01.2012 - Current
Bachelor of Science - Sociology
Albany State University
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