Shirley Rush
Acworth
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
10
10
years of professional experience
Work History
Manager
LGE Community Credit Union
08.2024 - 07.2025
- Led daily operations ensuring compliance with banking regulations and policies.
- Managed branch performance metrics, driving improvements in sales and service quality.
- Cultivated relationships with local businesses to promote financial products and services.
- Oversaw risk management strategies ensuring the security of branch assets and customer information.
- Led a team of banking professionals, providing regular coaching and development opportunities for career growth.
Assistant Manager
LGE Community Credit Union
08.2023 - 08.2024
- Responsible for and assists branch security at all levels to include open/close procedures of the branches.
- Led team in implementing new member service protocols, enhancing overall customer satisfaction.
- Analyzed member feedback to refine product offerings, increasing engagement and retention.
- Managed daily branch operations, ensuring compliance with regulatory standards and internal policies.
- Coordinated community outreach initiatives, fostering relationships with local organizations and members.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Floating Financial Solutions Specialist
LGE Community Credit Union
07.2022 - 02.2023
- Excellent communication skills both oral and written.
- Training and assisting managers with new hires to do their job well.
- Strong leadership skills that inspire and able mentor a group of people.
- Focus results training course [completed with certificate].
- Collaborated with cross-functional teams to streamline loan application processes.
Personal Financial Officer
LGE Community Credit Union
03.2017 - 07.2023
- Identity the financial needs of our members and recommend LGE products and services that will enhance and compliment the member's financial relationship.
- Originate, process and close loans.
- Assure that applications and supporting documentation is complete prior to the closing of a loan, deposit account, or other related product/service.
- Identifying potential problems and points of friction, working to find solutions that maximize efficiency and quality.
- Developed and implemented financial strategies to enhance credit union profitability.
Boutique Consultant
Stein Mart
08.2015 - 03.2017
- Created business strategies to increase our consumer base, increase boutique traffic in maximize profitability.
- Communicated with the customer to find their preferences and assist them in choosing the product that meets their specifications.
- Continuously, developed knowledge and information about competitor activity, pricing and tactics, and communicate this to the relevant departments.
- Controlled inventory by retrieving merchandise from fitting rooms and placing it back onto the sales floor.
- Led cross-functional teams to develop strategic initiatives enhancing operational efficiency.
Education
High School Diploma -
West Kemper High School
Skills
- Financial expertise
- Skilled planner and coordinator
- Retail merchandising expert
- Marketing knowledge
- Cash management expertise
- Employee training expertise
- Effective time management
- Strong verbal and written communication
- Management Skills
- Customer Service
- Effective team collaboration
- Strong organizational abilities
- Problem-solving analysis
Timeline
Manager
LGE Community Credit Union
08.2024 - 07.2025
Assistant Manager
LGE Community Credit Union
08.2023 - 08.2024
Floating Financial Solutions Specialist
LGE Community Credit Union
07.2022 - 02.2023
Personal Financial Officer
LGE Community Credit Union
03.2017 - 07.2023
Boutique Consultant
Stein Mart
08.2015 - 03.2017
High School Diploma -
West Kemper High School