Shontay Newsome
Atlanta
Summary
Employee engagement specialist with proven track record in driving organizational success through strategic initiatives. Skilled in fostering team collaboration, adapting to changing needs, and delivering measurable results. Expertise in employee relations, performance management, and creating positive work culture. Recognized for strong communication skills, problem-solving abilities, and focused approach to achieving objectives.
Overview
9
9
years of professional experience
Work History
HR Project Manager
Mercedes-Benz USA
Sandy Springs, GA
05.2022 - 09.2025
- Facilitated cross-departmental projects focused on strengthening communication related to employee engagement and achieving uniformity in policy application.
- Spearheaded internal HR communications reaching 1,500+ employees, driving 98% compliance in policy adoption across departments.
- Coordinate initiatives that enhance collaboration and consistency across U.S. and North American business units.
- Maintain professional communication with internal and external stakeholders while managing sensitive HR data.
Reservation Sales Representative
Enterprise Holdings
Remote
09.2021 - 11.2021
- Facilitated resolution of customer issues and managed vehicle rental bookings to enhance client satisfaction and operational efficiency.
- Delivered calm, clear communication during high-stress or escalated situations, including service delays or cancellations.
- Implemented targeted sales approaches and resolution tactics to fulfill customer requirements in a digital platform.
FMLA Specialist
ComPsych Corporation
Chicago, IL
09.2016 - 02.2019
- Managed daily processing of 50+ employee leave cases, ensuring precise documentation and prompt responses.
- Acted as liaison between clients, employees, and providers to maintain compliance and clarity.
- Navigated sensitive personal issues with empathy, professionalism, and discretion.
Education
Master of Science - Management & Leadership
University of Houston
Houston, TX05.2025
Bachelor of Science - Business Administration And Management
Prairie View A&M University
Prairie View, TX05-2023
Skills
- Effective conflict resolution
- Cultural awareness
- Adaptable
- Safety Procedures
- Team Collaboration
- Supportive team member
- Skilled in prioritizing concurrent responsibilities
- Strategic planning
- Processes and procedures
Websites
Timeline
HR Project Manager
Mercedes-Benz USA
05.2022 - 09.2025
Reservation Sales Representative
Enterprise Holdings
09.2021 - 11.2021
FMLA Specialist
ComPsych Corporation
09.2016 - 02.2019
Master of Science - Management & Leadership
University of Houston
Bachelor of Science - Business Administration And Management
Prairie View A&M University