Shuntae Hunter
College Park
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Acknowledged by Consumers for alternativeness,availability and exceptional service.
Overview
11
11
years of professional experience
Work History
Account Executive
Tropical Foods
2021.09 - Current
- Increased sales revenue by developing and maintaining relationships with key clients.
- Enhanced client satisfaction by providing personalized solutions and support for their business needs.
- Communicate sales quote,price changes,canceled orders,order changes and intel shared by consumer
- Reviewed weekly customer activity , order history, open orders and real time status reports
- Handle inbound/outbound sale lead calls to convert into sales
- Provide product information to qualified customers
- Enter new customer data
- Follow up on delinquent accounts
- Coordinate daily open order report briefing
- Emphasize salable features,quote pricing,and credit terms
- Prepare and enter purchase orders
- Collaborate with sales territory managers to strategize customer introduction sales plan
- Work with sales territory managers to resolve order pricing conflict and obtain best quote to fit consumer need
Account Manager
Seafrigo
2015.09 - 2019.04
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Provided pricing,delivery information and stock levels
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Followed up on leads via email and phone
- Contributed accuracy by assisting carriers with pick up and drop off scheduling
- Processed daily orders and notifying consumers of stock levels
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Quality Control Auditor
Blue Apron
2012.11 - 2015.02
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Reduced production errors through consistent monitoring and detailed reporting of quality control processes.
- Streamlined audit procedures by implementing new data collection methods and tools.
- Collaborated with cross-functional teams to develop more efficient quality control protocols, reducing waste and boosting productivity.
- Trained junior auditors in industry best practices, increasing the overall effectiveness of the team.
Education
No Degree -
Essex County College
Newark, NJSkills
- Client acquisition
- Problem Solving
- Pipeline Management
- Sales Support
- Conflict Managment
Timeline
Account Executive
Tropical Foods
2021.09 - Current
Account Manager
Seafrigo
2015.09 - 2019.04
Quality Control Auditor
Blue Apron
2012.11 - 2015.02
No Degree -
Essex County College
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