Summary
Overview
Work History
Education
Skills
Timeline
Generic

ShunTae Milligan

Macon

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at GEICO in facilitating vehicle damage inspections. Proven ability to manage high call volumes while delivering exceptional customer service and negotiating effectively with repair facilities. Recognized for excellent communication and organizational skills, ensuring efficient resolution of complex issues.

Overview

10
10
years of professional experience

Work History

Secondary Accident

GEICO
04.2015 - 09.2025

•Assist adjusters and policyholders with scheduling inspection for vehicle damages.

•Administered phone or emails to repair facilities and tow yards to negotiate fees on vehicles.

• Handled on average 75 inbound or outbound calls at A level resolution.

Education

GED -

CGTC
Macon GA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution

Timeline

Secondary Accident

GEICO
04.2015 - 09.2025

GED -

CGTC
ShunTae Milligan