Summary
Overview
Work History
Education
Skills
Timeline
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Shyann Amerson

Swainsboro

Summary


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Optometrist Assistant

Professional Eye Center
05.2022 - Current
  • Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.
  • Reduced wait times for appointments by efficiently managing daily schedule adjustments due to cancellations or rescheduling requests.
  • Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
  • Strengthened relationships with returning patients through personalized attention to individual needs during visits.
  • Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
  • Maintained patient confidentiality at all times, adhering to HIPAA guidelines and protecting sensitive information from unauthorized access.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.

Paralegal Assistant

Taulbee, Rushing, Snipes, Marsh, and Hodgin Law Firm
08.2021 - 01.2022
  • Managed high volumes of confidential client information with utmost discretion and attention to detail.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Enhanced office efficiency by organizing and maintaining filing systems for critical documents.

Education

Certificate of Technical Studies - Optician

Ogeechee Technical College
Statesboro, GA
05-2022

Skills

  • Appointment scheduling
  • Prescription interpretation
  • Clinical support
  • Payment collection
  • Appointment setting
  • Willingness to learn
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Excellent communication

Timeline

Optometrist Assistant

Professional Eye Center
05.2022 - Current

Paralegal Assistant

Taulbee, Rushing, Snipes, Marsh, and Hodgin Law Firm
08.2021 - 01.2022

Certificate of Technical Studies - Optician

Ogeechee Technical College

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Shyann Amerson