Shyronta Lewis
Lithonia
Summary
Adept at driving team productivity and enhancing workflow efficiency, my leadership at Walmart led to a significant increase in customer satisfaction. Skilled in staff management and employee motivation, I excel in creating harmonious work environments and fostering professional development. My experience also includes implementing safety protocols and resolving conflicts swiftly, underscoring my goal-oriented approach and problem-solving prowess.
Overview
12
12
years of professional experience
Work History
Supervisor
Walmart
09.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Security Officer
Allied Universal Security Services
02.2015 - 04.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
Supervisor
Little Giant Farmers Market
08.2012 - 11.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
GED -
Dekalb Technically Collage
Decatur, GA06.2015
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Supervisor
Walmart
09.2019 - Current
Security Officer
Allied Universal Security Services
02.2015 - 04.2019
Supervisor
Little Giant Farmers Market
08.2012 - 11.2018
GED -
Dekalb Technically Collage
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